Logistics Operator
Logistics Operator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Summary:
Under general direction of the Operations Team Leader the overall purpose of this position is to work proactively as a member of the operations team in providing a customer focused service responsible for:
Performing operational functions effectively and efficiently and in accordance with World Courier Global and Japanese policies and procedures and regulatory requirements which includes:
Preparing and executing customer shipments for air export and import utilising the companys shipment processing systems and completing regulatory clearances
Monitoring shipments in transit initiating effective action as necessary to rectify issues
Linking with the airlines and World Courier brokers as required
Shipments airlines booking; Controlling our Air freight levels
Training other team members in Customer Service and Dispatch on the requirements necessary for import and export procedures
Assisting with answering telephone calls as necessary
Actively supporting other functional areas of the business as required
Any other duties as directed by the Operations Supervisor or Operations Manager
Ensure that shifts - including weekend shifts when applicable - are established in agreement with the Operations Team lead / Operations manager
Responsibilities:
Utilise appropriate company shipment and export processing systems
Update and finalise jobs
Enter applicable information and charges
Check customer export documents and attach to job
Complete international carriers Master Air Waybill and other associated documents
Complete companys Declaration of Security
Complete and transmit Flight Waybill (Master Air Waybill) and House Air Waybill information to carrier
Post flight shipments
Ensure all shipments are checked prior to driver delivering to international carrier
Confirm shipments comply with security and regulatory requirements
Confirm shipments are packed labelled and marked correctly
Constantly monitor operations email
Manage all communication responding to customers and where appropriate immediately forwarding emails to other personnel
Utilise appropriate company shipment processing system
Constantly monitor and manage all communication via job notes
Notify consignees of pending shipments confirming import and delivery details
Update jobs by entering appropriate information and charges and attaching all applicable import documents
Proactively coordinate training with other team members
Client Services Team members
Dispatch team members
When necessary: agents and their drivers
Prepare customer shipping documentation as required
Organise shipment collections liaising with customers and domestic agents
Acquiring and maintaining knowledge and understanding and complying at all times with:
Company Code of Conduct and Policies
World Courier global and World Courier Japan policies and procedures relevant to the position
Company security requirements and Health & Safety System
Reporting all security breaches and incidents in a timely manner
Taking all practical steps to ensure own safety and the safety of others while at work; reporting all accidents and incidents in a timely manner
Ensure compliance with relevant Work Health & Safety legislation and that any issues are identified and actioned in line World Courier Japanpolicy
Actively promote a culture that follows the Cencora Values
.
Skills and Knowledge:
Significant customer service and/or operations experience
Strong international & domestic geographic knowledge
An understanding of Imports and Exports processes and statutory requirements
Sound experience using the Microsoft Office Suite including Word Excel and Outlook
Experience negotiating timelines and pricing with a range of stakeholders
Strong interpersonal and communication skills
Sound level of numeracy and demonstrated attention to detail
Strong time management and organisational skills
Sound written and verbal communication skills
Problems solving skills
Demonstrated ability to work flexibly within tight time schedules and in accordance with variable workload demands
A calm and customer focused approach
Ability to use initiative
What Cencora offers
Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.
Full timeAffiliated Companies
Affiliated Companies: World Courier K.K. JapanEqual Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.
The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Employment Type
Full-Time
