Executive Director, UX Designer - PWM Asia
Executive Director, UX Designer - PWM Asia
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Job Description
Overview
The Morgan Stanley Wealth Management UX team builds digital experiences that help our clients manage their finances and monitor their investments easily on the Morgan Stanley and E*TRADE from Morgan Stanley platforms. Our growing team of designers and researchers bring an entrepreneurial spirit to a leading global financial firm. We employ design thinking methods and user-centered approaches to solve real business problems. If you can bring clarity to complexity design holistically in an immense product ecosystem and have gone the extra mile to create delight we want you!
The Private Wealth Management Asia & Australia team delivers products for internal clients (e.g. client relationship managers investment management team investment financial group etc.) so they can provide the best services and products for ultra-high net worth clients across Asia and PWM tools and applications cover end-to-end client experiences; from onboarding/off-boarding clients account management and mapping browsing products getting insights portfolio management order placement tracking and approvals among other things. We are seeking a great designer to join high-functioning team.
Once Here You Will...
Engage in hands-on across all stages of the design process; user research ideation concept development validation wireframing prototyping final visual design and implementation support.
Serve as a high-level craft and delivery expert on complex products and provide scalable and innovative design solutions that influence stakeholders across functions to gain support for design strategies.
Partner closely with cross functional teams - Business Technology Sales Operations Risks and others to ensure products are well-defined high impact and successfully executed.
Drive the discovery phase of the product such as leading a collaborative workshop that define the problem that needs to be solved educates with research and data and clarifies the success metrics.
Determine best UX solutions based on UX research and business goals and help to determine overall direction identifying challenges and adapting as needed based on the context of the solution and customer.
Lead a team of designers; provide oversight to deliver exemplary solutions guide and mentor them fostering a culture of creativity collaboration and continuous professional growth.
Maximize utilization by managing workflow intake and design resourcing effectively responding to business needs and priorities.
Collaborate with the wider design community; other studios and horizontal COEs (UX Research and Design System) to reduce duplicate of work create cohesive user experience and provide more strategic UX.
Support the larger UX team culture by fostering a collaborative and creative work environment. Intentionally craft moments that allow people to pause connect and get inspired.
Design Execution
Employ a user centered approach to influence the product vision
Create simplicity out of complexity for experiences that have dense data & complex business requirements.
Demonstrate the ability to adjust and prioritize design scope effectively in response to changing needs and/or constraints
Contribute with hands-on design support when needed to illustrate initial design directions or assist with deliverables
Push boundaries by leveraging data driven insights to craft intuitive engaging and impactful digital experiences
Collaboration and Communication
Partner regularly with other UX leads to exchange insights set design standards align on strategies to grow the firms UX maturity and (when necessary) coordinate dependencies across teams.
Collaborate across departments to inform project strategy roadmaps and design team engagement with the ability to advise coach and course correct when/if needed.
Build and maintain trusted relationships with senior product and technology stakeholders ensuring UX is seen as a strategic partner in driving innovation and delivering impactful solutions rather than a tactical resource
Help define strategic roadmaps in partnership with the product management team
Present innovative design work to senior management with a clear compelling narrative to gain alignment and secure buy-in
Advocate for good user experiences by using stories from successful initiatives UX best practices and data illustrate how a human-centered approach contributes to product success.
Relevant Experience and Mindset:
A portfolio that demonstrates partnering with multiple departments on successful product releases
8 years of experience as a UX designer as a key contributor to the success of products that have launched
At least 3 years of experience managing small to medium sized teams
Mastery managing the teams workload and deliverables
Bachelors degree in design computer science or related field; masters degree is a plus
Fluency in design thinking methodologies
Strong sense of design and current with the latest design methodologies
Current in the best practices for using design systems
You thrive in a collaborative explorative environment and value being on a diverse team that you can bounce ideas off of get critical feedback from and unite to mature design thinking in a large organization
You practice active listening and contribute to group situations (brainstorms audits critiques whiteboard sessions etc.)
You have a high tolerance for projects with ambiguity and the ability to set the direction for undefined complex projects
You are resilient in the face of obstacles
You have a relentless desire to validate assumptions and uncover a problems root cause by testing learning and iterating
You constantly seek opportunities to evangelize and promote design thinking in a large organization
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first doing the right thing leading with exceptional ideas committing to diversity and inclusion and giving back - arent just beliefs they guide the decisions we make every day to do whats best for our clients communities and more than 80000 employees in 1200 offices across 42 countries. At Morgan Stanley youll find an opportunity to work alongside the best and the brightest in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey offering some of the most attractive and comprehensive employee benefits and perks in the industry. Theres also ample opportunity to move about the business for those who show passion and grit in their work.
Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds talents perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting developing and advancing individuals based on their skills and talents.
Required Experience:
Director
Employment Type
Full-Time
