Content Associate (WM)
Content Associate (WM)
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Salary Not Disclosed
1 Vacancy
Job Description
About Wolt
At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.
As a Wolt Market Content Associate you are responsible for creating and enhancing the retail selection in the Wolt Market online catalogue.This is a 1-year fixed-term position (maternity cover) where youll play an important role in ensuring a Wolt-class customer experience and driving conversion.
In this role youll get a lot of help and support on the way but are also expected to be an amazing independent specialist with an exceptional ability to execute every single day.
What youll be doing
- Customers First: Take customer signals and their suggestions to improve the catalogue further.
- Passion for Details: Responsible that the Product content is accurate and up-to-date as far as it concerns relevant product information and other customer-relevant parameters such as accurate meta-data and categories for an efficient customer journey.
- Creativity: Prepare and upload media content to the products for an enhanced customer experience
- Analytical Detective: Identify the main catalogue-driven pain-points and solve them in order to ensure the correctly functioning customer journey by analyzing available product data and research missing information in collaboration with vendors (distributors/direct vendors/brandbank) to confirm product details in order to keep the catalogue up to date.
- Efficiency: Find ways to standardise and automate your daily work and share with the global content community while keeping search optimisation needs in mind.
- Share & Learn: Follow the content strategy guidelines to enhance our customer experience and suggest improvements.
- Team Player: Collaborate with Category Inventory and Operations Managers to improve our assortment and drive higher sales and conversion.
Our humble expectations*
- Experience managing product content in an e-commerce or retail environment
- Experience in dealing with processes and transforming large amounts of data into customer relevant information to improve user experience
- High attention to detail including precise and effective prioritisation to be able to manage multiple competing topics
- Ability to dive deep into a predefined problem perform Root Cause Analysis and identify constraints to recommend a path forward
- Passion for delivering great customer experience
- Educational background in Business Marketing Communication or a related field
- Excellent skills in Google Suite or MS Office (MS Word MS Excel)
- Fluency in English and Danish language
- Photoshop experience is a plus
What we offer
At Wolt Market were offering a 1-year fixed-term opportunity that will create a long-lasting impact where you can grow your skills build your portfolio and leave a real mark in one of Europes fastest-growing tech environments.
This is your chance to take ownership of your work drive real change through data and creativity and collaborate with cross-functional teams to craft a Wolt-class experience. From improving product accuracy and visuals to spotting content issues before they impact customers to building scalable solutions for catalogue operations youll learn fast contribute even faster and finish the year with a portfolio that speaks volumes.
Next steps*
We will be reviewing applications on an on-going basis so if this sounds like an opportunity you want to pursue send your application in English.
Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page.
Our Commitment to Diversity and Inclusion
Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.
Required Experience:
IC
Employment Type
Full Time
