Virtual Assistant for Fast Growing Digital Media Business
Virtual Assistant for Fast Growing Digital Media Business
Posted on :
21-08-2025
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1 Vacancy
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Job Description
Job description
Are you an organized detail-oriented and efficient communicator Do you excel at managing emails and providing exceptional customer service We are seeking a Virtual Assistant to join our team and handle incoming emails for our digital media business. As a Virtual Assistant you will play a crucial role in ensuring seamless communication with our clients and partners while upholding the highest standards of professionalism and efficiency.
Responsibilities
- Email Management: Handle incoming emails from clients partners and potentialcollaborators regarding sponsored content opportunities. Respond promptly andprofessionally to inquiries ensuring accurate and informative replies.
- Client Engagement: Engage with clients in a friendly and approachable mannerbuilding and maintaining strong relationships. Address any concerns or questionsthey may have and strive to exceed their expectations.
- Content Scheduling: Collaborate with clients to schedule postings and coordinatewith our content team to ensure smooth execution of content distribution.
- Data Management: Maintain organized records of all communications sponsoredcontent agreements and key details in a well-structured manner.
- Follow-Up: Conduct timely follow-ups to ensure that content postings arecompleted successfully and meet the clients requirements.
- Process Improvement: Suggest and implement improvements to the emailhandling process to streamline communications optimize internally processes andenhance client satisfaction.
- Confidentiality: Respect the confidentiality of all sensitive information related toclients partners and the company.
Job requirements
- Excellent Communication Skills: Proficient written and verbal communication skills in English are essential. A friendly courteous and professional tone should be maintained in all interactions.
- Experience with HTML CSS and/or Java is preferred
- Prior Virtual Assistant Experience: Prior experience as a virtual assistant email support or customer service role is preferred.
- Time Management: Strong organizational skills and the ability to manage time effectively to handle multiple tasks simultaneously.
- Tech Savvy: Proficiency in email management tools such as Gmail or Microsoft Outlook and basic knowledge of cloud-based collaboration tools.
- Problem-Solving Skills: Ability to think critically and resolve issues independently ensuring clients needs are met promptly.
- Reliability: Dependable and able to meet deadlines consistently.
- Adaptability: Willingness to adapt to the companys processes and changes in the workflow.
- Professionalism: Exhibit professionalism and maintain a positive attitude contributing to a supportive team environment.
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Employment Type
Full-Time
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