Field Service Planner

At Dover Fueling Solutions (DFS) we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do but what really fuels us is our people. Theyre the heart of our company. As an employee our promise to you is that youll work on new and innovative products and solutions be mentored by managers and teammates who are collaborative caring and act with integrity and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects both locally and globally will challenge you and allow you to pursue different and rewarding career paths.

We are #EnergizedByGrowth.

DFS is part of a legacy of leadership that spans back generations made up of some of the most trusted leading-edge brands in the industry. As part of Dover Corporation and with our talented innovative outstanding people we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel-dispensing equipment including clean energy solutions systems and payment automatic tank gauging and wet stock-management solutions.

DFS comprises the product brands of Wayne Fueling Systems OPW Fuel Management Systems ClearView Tokheim ProGauge Fairbanks LIQAL AvaLAN and Bulloch Technologies. Headquartered in Austin TX DFS has a significant technology development and manufacturing presence worldwide including facilities in Brazil China India Italy Poland the Netherlands the United Kingdom and the United States.

Field Service Planner

Your Role:

• You are the linchpin between planning maintenance and execution.
• You manage the full scope of service planning and coordination for maintenance activities on-site at customer locations ensuring our installations remain reliable safe and available at all times.
• Work closely with technicians contractors logistics and suppliers to ensure the right people parts and plans are in place for every maintenance operation.
• Coordinate the work preparation keeping documentation up to date and maintain the planning system Ultimo.
• Occasionally you may be called to support our after-hours remote monitoring service (with additional compensation).

Key Responsibilities:
Manage the overall service and contractor planning for preventive and corrective maintenance.
Coordinate the preparation of work orders: ensure required materials and tools are ready and available on time.
Communicate directly with technicians maintenance contractors and suppliers to schedule work and align expectations.
Ensure safe and efficient execution of all maintenance activities.
Maintain and update documentation work instructions and technical records in the Ultimo system.
Monitor and follow up on open service jobs in the system ensuring timely execution and proper closure.
Occasionally support remote troubleshooting (standby duty) monitoring alarms from installations and initiating appropriate action.

Your Profile

Education & Experience:
MBO degree or equivalent.
05 years of administrative experience in a technical environment.
Experience or interest in energy technologies such as LNG or Hydrogen is a strong plus.
Skilled in reading technical drawings or motivated to develop this skill.

Skills & Competencies:
Strong organizational and planning skills you love structure and know how to bring order to complexity.
Proactive and hands-on mindset you dont wait; you coordinate follow up and get things done.
Communicative team player youre comfortable liaising with internal teams suppliers and field engineers.
Fluent in Dutch and English verbal and written.
Confident using digital tools; experience with Ultimo or other CMMS is a bonus.
Problem-solving attitude and a customer-centric approach.

What We Offer
A meaningful role at the heart of the energy transition.
A dynamic and supportive work environment within a fast-growing clean-tech company.
Flexibility and autonomy to organize your work effectively.
A competitive salary including compensation for participation in the standby service rotation.
Opportunities for growth and development in a technically innovative field.

#SWE #LI-EO1

Interested

Are you ready to take ownership of service coordination and help us maintain the quality and reliability of our installations Then wed love to hear from you!

Work Arrangement : Hybrid

All qualified applicants will receive consideration for employment without discrimination on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other factors prohibited by law.

Job Function : Manufacturing & Operations; Administrative; Customer Service; Engineering