Chargeback Analyst
Chargeback Analyst
Posted on :
21-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
About CloudWalk:
We are not just another fintech unicorn. We are a pack of dreamers makers and tech enthusiasts building the future of payments. With millions of happy customers and a hunger for innovation were now expanding our neural network - literally and metaphorically.
About the role
- Were looking for aChargeback Analystwhos curious hands-on and eager to learn. No previous experience with chargebacks or coding No problem well teach you everything.
- Youll work side-by-side with our developers toautomate manual processes investigate fraud patterns and ensure our operation is always up to date with the latest rules and requirements fromVisa Mastercard Elo and Amex.
- Youll be thebridge between the customer operations and tech and will play a key role in making our dispute process smarter faster and more scalable.
What Youll Be Doing
- Learn andmaster the chargeback business rules(well train you)
- Stay on top ofnetwork (Visa Mastercard Elo Amex) updates and work with the team to implement changes when needed
- Work closely with developersto improve and automate chargeback workflows
- Translate customer and operations needsinto product and tech insights
- Investigate disputes identifyfraud patterns and support in crafting strong responses
- Be extremelydeadline-oriented managing dispute timelines with accuracy
- Learn the basics ofRuby programmingto help build internal tools and automations
What You Need To Succeed
- No previous experience in chargebacks or coding required just a strong desire to learn
- Clear communication andcollaborative mindset
- Great attention to detail and astrong sense of responsibility
- Interest inlearning to code (Ruby) well provide full support
- Investigative spirit with an eye forfraud patterns and anomalies
- Ability totrack and interpret external rule changesfrom card networks and assess their operational impact
Join us at CloudWalk where were not just engineering solutions; were building a smarter AI-driven future for paymentstogether.
By applying for this position your data will be processed as per CloudWalks Privacy Policy that you can readhere in Portugueseandhere in English.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
