Technical Training Developer (Multimedia focus)

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop smartphone wearable device voice-controlled gadget flexible screen VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles integrated circuits packaging printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists engineers data scientists and problem-solvers work together with the worlds leading technology providers to accelerate the delivery of tomorrows electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

The KLA Services team headquartered in Milpitas CA is our service organization that consists of Service Sales and Marketing Spares Supply Chain management Field Operations Engineering Product Training and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics image processing and motion control with worldwide service engineers 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.

Job Description/Preferred Qualifications

The Technical Training Developer Multimedia Focus is a creative and technical expert responsible for producing high-quality multimedia training content for the semiconductor industry. This role emphasizes video production script development and studio operations to support global training initiatives for field service engineers and technical staff. The developer will work closely with subject matter experts (SMEs) instructional designers and training leads to transform complex technical concepts into engaging accessible and scalable learning

Key Responsibilities

Multimedia Production & Studio Management

• Lead the end-to-end production of training videos including:
  • Scriptwriting and storyboarding
  • Directing and filming technical demonstrations
  • Editing and post-production (color grading audio mixing motion graphics)
• Manage the training video studio including lighting sound camera equipment and green screen setups.
• Maintain a library of reusable multimedia assets and templates for consistent branding and instructional quality.

Scriptwriting & Instructional Storytelling

• Collaborate with SMEs and instructional designers to write clear technically accurate and engaging scripts.
• Translate complex engineering procedures into compelling visual narratives.
• Apply storytelling techniques to enhance learner engagement and retention.

Software & Tools Expertise

• Operate and maintain advanced multimedia tools such as:
  • Adobe Premiere Pro After Effects Audition
  • Articulate Storyline Camtasia Vyond
  • OBS Studio DaVinci Resolve Final Cut Pro (as needed)
• Use screen capture and animation tools to create tutorials and simulations.

Training Content Integration

• Integrate multimedia content into LMS platforms (e.g. SumTotal) SharePoint and other knowledge systems.
• Ensure content is accessible version-controlled and aligned with KLAs Product Lifecycle (PLC) and training standards.
• Support localization and subtitling efforts for global audiences.

Quality Assurance & Continuous Improvement

• Conduct usability testing and gather learner feedback to improve content effectiveness.
• Track training KPIs and analytics to assess impact and identify areas for enhancement.
• Stay current with trends in multimedia learning instructional technology and adult learning theory.

Minimum Qualifications

• Bachelors degree in Multimedia Production Film Instructional Design or related field.
• 5 years of experience in video production and multimedia content development preferably in a technical or industrial setting.
• Strong portfolio demonstrating video editing scriptwriting and instructional storytelling.
• Experience working in or supporting training for the semiconductor or high-tech manufacturing industry is a plus.

• Strong written and verbal English language skills.
• Familiarity with semiconductor tools and service environments (e.g. Inspection & metrology systems).
• Ability to manage multiple projects end-to-end including planning monitoring and change management and meet tight deadlines in a matrixed multicultural environment.
• Experience working with cross-functional teams such as R&D support and manufacturing.
• Commitment to continuous learning and familiarity with training platforms and methodologies.
• Willingness to travel internationally and work with people from diverse cultures.
• Knowledge of accessibility standards (e.g. WCAG) and localization best practices.
• Experience with AR/VR/MR is a bonus not a requirement.

We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer

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