Sales Administration and Support
Sales Administration and Support
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Job Description
Founded in 1910 KONE is a global leader that provides elevators escalators and automatic building doors as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our worlds cities better places to live by providing innovative solutions that help make peoples journeys safe convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes Corporate Knights for clean capitalism and others.
Are you ready to make your next career move to join our team asSales Administration and Supportin Mexico City
As our next Sales Administration and Support you will perform back-office tasks which help the salesperson to spend more time with customer. This role supports sales in making tenders and orders creating the order / contract / equipment in SAP and maintaining the customer data in CRM and SAP.
Responsibilities include but are not limited to:
- Supports salespersons in back-office tasks (tenders orders documents equipment SAP Tendering tool and CRM) and customer inquiries.
- Maintains customer data and hierarchies in SAP CRM as instructed by salesperson or key account manager.
- Monitors the leads and new opportunities in CRM and assigns them to right person.
- Follows up the customers approval of designs and lay-out drawings.
- Maintains sales and tendering tools and master templates as instructed by sales manager / product manager.
- Responsible for invoicing and monitoring of overdue payments (in some FLs).
- Provides reports and summaries for sales marketing installation delivery finance managers etc.
- Assists in general office tasks.
- Customer relationship management.
- Supports in organizing customer visits tasks and events
HIRING REQUIREMENTS:
- Bachelors degree in administration Business or related field.
- At least 3 years of experience in a similar role.
- Good knowledge of Microsoft Office (Excel the most)
- Good Level of English
- Great communication skills
- Experience with customer care
What can KONE offer you
We have the courage to hire great people from a wide variety of backgrounds not just because its the right thing to do but because we believe diversity drives innovation:
We value your authentic self
Diversity equity and inclusion is embedded in our strategy and values
Collaborative creative and supportive work environment
Passionate about safety quality and innovation
We care about the communities where we live and work
Just some of our many benefits include:
Competitive salary
Opportunities to learn and grow
Comprehensive health and wellness plan for the entire family
More benefits than required by law
Come share your passion and energy to make a positive impact at KONE for our customers and your career!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
At KONE we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is being a great place to work we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
At KONE we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is being a great place to work we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Employment Type
Full-Time
Key Skills
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