French Speaking Technical Support Agent Homeoffice in Portugal
French Speaking Technical Support Agent Homeoffice in Portugal
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Job Description
Job Description
Are you tech-savvy and fluent in French with a passion for problem-solving Step into the world of tech support for the worlds most renowned search engine in Porto Portugal!
Join a dynamic team gain international experience and develop your technical skills while enjoying full relocation support and a multicultural workplace.
About the company
Our partner is a French multinational outsourcing company that makes business easier for the worlds most renowned brands by managing their customer support with utmost professionalism and customer orientation. Join a family of over 62000 highly motivated colleagues across 170 locations and 49 countries. Seize the opportunity to become part of a multicultural team a fast-paced environment and a diverse pool of dedicated projects with some of the best B2C and B2B brands worldwide!
What will you do
Provide French-language technical support via phone chat and email
Resolve customer issues and document all case information
Ensure customer satisfaction across all support channels
- Handle customer escalations and follow documentation processes
Collaborate with technicians and update ticketing systems in English
Represent the company with a positive and professional approach
Candidate profile
Native-level French (C2) and fluent in English
Previous experience in Customer service or Technical support is an advantage. but not required
Excellent communication skills to simplify complex topics
Patient proactive and team-oriented
Highly confidential with sensitive information
EU passport or valid residence permit
Employer offers
Competitive salary
- Long-term accommodation option from the company in Lisbon or Porto
- Relocation package
Private health insurance with dental plan (after 6 months)
- Work from the office in Lisbon Porto or Remotely within Portugal
Career growth and international opportunities
Multicultural work environment with colleagues from 15 countries
Modern offices with employee discounts events and mobility options
About Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading multilingual recruitment specialist agency matching European-speaking talent with the most exciting jobs all over the world. Over the past 2 years we have recruited and helped over 1200 multilingual speakers to land their dream job with our partners in over 28 different countries.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
