Sr. Global Facilities and Programs manager

Introduction to the Job

Our Real Estate portfolio beyond the Netherlands is experiencing substantial growth. To support this exciting expansion we are actively seeking a seasoned and enthusiastic Sr. Global Facilities and Program manager .This pivotal role encompasses not only the management of day-to-day operations but also serves as a cornerstone in enhancing the maturity of our Facilities Management (FM) performance.

As our Sr. Global Facilities and Program manager you will assume a crucial strategic role in the advancement of our Corporate Real Estate (CRE) organization. This entails ensuring that we are well-prepared to sustain and propel our growth trajectory further.

This role is an excellent opportunity for an individual who is passionate about making a substantial impact and possesses the ability to inspire and guide a team towards achieving our strategic objectives. The role is pivotal in ensuring our continued innovation and excellence in our initiatives.

Role and responsibilities

As our Sr. Global Facilities and Program Manager you will be responsible for directing and supporting local CRE teams outside of Netherlands to ensure operational excellence (Safety Total Cost of Ownership(TCO) Compliance Flexibility Business alignment proactive contract management and Customer Satisfaction) and to develop this into the desired maturity levels where relevant based on global standards. This position encompasses the leadership of a team of experts dedicated to advancing our central strategy and programs. It requires exceptional leadership skills to foster effective collaboration with the CRE Regional Heads. You will be in the lead to oversee and implement strategic programs for Global Regions and ensures implementation of these changes in a complex and ever-changing environment. Furthermore you will develop a roadmap for FM service provision in the regions oversee the performance of outsourced FM service providers in adherence to the plan and other criteria such as performance KPIs risk compliancy and functional criteria.

• FM strategy and operational performance management

Responsible to drive the performance of (outsourced) hard and soft service provision in line with the contract SLAs collecting relevant trends and developments and improvement areas Responsible to develop a strategy for next generation FM outsourcing for Global Regions driving operational excellence with consistency and standards where possible taking into account local strategic drivers and market capabilities. Collects operational themes and opportunities and threats and works together with Head CRE Global Regions on a vision for the entire portfolio for the medium and long term.. Translate ASML strategic plans (Hoshin housing plan utilities master plan industrial master plan etc.) to CRE FM implications and develop and deploy a global CRE F&M strategy (development goals changes resources) to further develop products/services and translate to global standards and solutions. Together with expert colleagues translate strategic objectives in targets and performance setting for CRE Global Regions (f.e. uptime performance of assets quality standards capacity of assets etc.) and translate to KPIs and manage the measurement/control mechanisms to monitor and manage compliancy.

• Global uniformity

Develop and implement global uniformity by sharing knowledge best practices formats and systems. Establish a global reporting system for performance to be managed in a (global) uniform manner contributing to global CRE reporting. Support and coach colleagues and service providers to establish professional ways of working and contract management in line with agreed strategic direction contract and SLA. Provide insights in the international supplier market in the field of F&M and/or support local sites with implementation of the sourcing strategies. Support in the rollout of CRE data management systems globally (f.e. Planon)

• Program management

Determine the approach towards global planning of the FM program for Global Regions including setting up project teams identify (key) requirements suppliers transition and change management etc. Initiate the change plan by conducting thorough pre-analysis including lessons learned studies and business cases in order to prepare decision-making and to set the output targets timelines and budget plan. Lead and embed change and mobilisation of local teams and suppliers on sites following tender process and contractual changes Manage risk compliancy quality and functional criteria (in alignment with competence experts) in order to ensure successful outcome of the program or project(s). Coordinate solutions from an integrated helicopter view taking into consideration the full chain of delivery and (strategic) planning. On top of FM derive long term and short term activities from the broader Strategic departmental objectives and real estate plans (Hoshin Industrial Masterplan UMP etc) and drive the change and implementation in Global Regions.

• Stakeholder management

Strategic alignment; works closely together with Head of Global Regions to understand needs and predict/anticipate on changes in needs and capacity In alignment with CRE Regional Heads inform business stakeholders about impact and progress of projects and programs and ensure coordination between activities Ensure progress reporting and or dashboard on Strategic Programs and (feasibility) advice substantiated with solid business cases (for example to board senior leadership stakeholders of business lines industrial board etc.)

• Innovation and product development

Initiate the development of determining and monitoring the framework for asset management and facilities services. Work together with experts on thematic programs (f.e. sustainability performance upgrades predictive maintenance data management solutions system implementation etc.) that give impulse to delivered quality by CRE FM and to ASML business objectives. Explore market opportunities innovations and consult the market or peer organizations to drive initiatives that support enhance or elevate CRE FM quality. Connect with other CRE functions for optimization of products processes or performance locally or with global scope.

• Finance

Calculate (or have calculated) business case for FM change plans and/ or cost estimates for impact on the maintenance organization considering balance between risks performance and costs (TCO). Validate offers of suppliers in order to determine compliancy with required quality and output specifications. Able to develop and oversee FM Opex budget to be able to successfully drive the program

Education and Experience

• Relevant MSc or BSc

• More than 15 years of experience

• Has knowledge of complex portfolios with an extensive and great diversity of products and services in outsourced Facilities & Maintenance management.

Skills

• Stakeholder management

• Connector

• Cultural awareness

• Political affinity

• Self-propelling

• Strategic Thinking

Other information
Please ensure to apply with a motivation letter and recent resume

Diversity and inclusion

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit hire train and promote persons in all job titles without regard to race color religion sex age national origin veteran status disability sexual orientation or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.

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