Patient Education Consultant, Ostomy & CC, Zhengzhou
Patient Education Consultant, Ostomy & CC, Zhengzhou
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Job Description
Develop partnerships of the me program with institutions and health professionals to generate new patients in the program.
Key Accountabilities:
- To deeply understand the patients journey in the region connecting. Recognize hospitals and target health professionals for partnership with the me program.
- Develop partnerships of the me program with institutions and health professionals to generate new patients in the program.
- Promote the benefits of the me with you program by establishing partnership relations with consultative health professionals (doctors nurses) in accordance with the franchise strategy.
- Educate / guide ethically and according to the franchise protocols patients for self-care and rehabilitation of the person with ostomy voiding dysfunction and / or rare and chronic diseases
- Promote a great experience for the patient with educational informative consultative and enlightening content promoting loyalty.
- Ensure the promotion of information using the products materials and tools defined by the marketing team for the patient.
- seamlessly with the sales team and call center to provide full journey services for patients
- Promote patient access to the indicated material in line with the sales team in accordance with the regional and company strategy - Loyalty.
- Carry out and encourage the registration of new patients and the conversion process with the dispensing channels
- Prepare and share weekly and monthly reports with the team on enrollment and loyalty performance. Prepare quality information to be presented.
- Develop action plans to achieve the goals of the me program according to the regional and franchise strategy.
- Actively participate in patient associations.
Key Requirements:
- Academic background in Nursing or clinical medicine
- Proven experience in consultative sales
- Excellent verbal and written communication skills
- Demonstrated ability by conducting education programs.
- Knowledge of the healthcare and medical device industry
- Ability to implement business plans
- Sales skills with the ability to turn potential customers/ leads into business/ revenue stream
- Customer service skills and multi-tasking ability under pressure
- Ability to effectively interact with multiple stakeholders
- 3 to 5 years of experience in the sales area (medical pharmaceutical or health devices)
- Proven ability to generate results
- Demonstrated ability to identify needs and propose solutions
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Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race religion creed color national origin nationality citizenship ancestry sex age marital status physical or mental disability affectional or sexual orientation gender identity military or veteran status genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Already a Convatec employee
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Required Experience:
Contract
Employment Type
Full-Time
