Team Lead of Account Manager, Transparency
Team Lead of Account Manager, Transparency
Posted on :
21-08-2025
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1 Vacancy
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Job Description
Transparency represents an incredible opportunity to raise retail industry standards around authenticity product transparency and supply chain tracking. Transparency is a strategic new software-as-a-service launched by Amazon for the global consumer goods industry. We are focused on building a global service which allows consumer brands and consumers to trace the origin of items throughout the supply chain ensuring only authentic items enter the supply chain. The Transparency service is focused on preventing the receipt and sale of counterfeit goods both online and offline. Our customers include individual consumer brands who sell both on and off of Amazon direct and through a network of direct and third-party sellers.
The Role:
We are seeking an experienced People Manager to lead a group of Account Managers dedicated to brand recruitment and onboarding for Transparency. This dynamic leadership role involves collaborating with diverse stakeholders worldwide including Sales Operations Product and Program teams and Brand Support team. The ideal candidate will excel at inspiring and coaching their team to deliver exceptional business results while actively supporting individual career development paths. Beyond day-to-day team management this leader will spearhead a cross-functional Subject Matter Expert (SME) group focused on critical business domain initiatives. Success in this role requires strong people leadership capabilities strategic thinking and the ability to build and maintain relationships across global teams. The position offers a unique opportunity to shape both team and business growth while driving innovation in an emerging Amazon business unit. The ideal candidate should demonstrate a track record of developing high-performing teams managing complex stakeholder relationships and delivering strong business outcomes in fast-paced environments.
- 5-7 years of sales account management or customer support experience working in a fast paced and ambiguous environment.
- More than 3 years of team management experience
- Proven track record of delivering business goals
- Excellent interpersonal and team management skills
- Demonstrated experience working with multiple internal and external stakeholders
- Customer obsession professional ambitious highly organized and results driven
- Problem-solving capability and service orientation
- Excellent communication skills both verbal and written in Mandarin and English
- Bachelors Degree or above
- Experience working with brands or supply chain ecosystem
- Understanding of consumer packaging counterfeit prevention
- Experience navigating complex processes/environment
- Startup experience where youve worn many different hats and successfully navigated through complexity while never missing a beat with customers.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The Role:
We are seeking an experienced People Manager to lead a group of Account Managers dedicated to brand recruitment and onboarding for Transparency. This dynamic leadership role involves collaborating with diverse stakeholders worldwide including Sales Operations Product and Program teams and Brand Support team. The ideal candidate will excel at inspiring and coaching their team to deliver exceptional business results while actively supporting individual career development paths. Beyond day-to-day team management this leader will spearhead a cross-functional Subject Matter Expert (SME) group focused on critical business domain initiatives. Success in this role requires strong people leadership capabilities strategic thinking and the ability to build and maintain relationships across global teams. The position offers a unique opportunity to shape both team and business growth while driving innovation in an emerging Amazon business unit. The ideal candidate should demonstrate a track record of developing high-performing teams managing complex stakeholder relationships and delivering strong business outcomes in fast-paced environments.
- 5-7 years of sales account management or customer support experience working in a fast paced and ambiguous environment.
- More than 3 years of team management experience
- Proven track record of delivering business goals
- Excellent interpersonal and team management skills
- Demonstrated experience working with multiple internal and external stakeholders
- Customer obsession professional ambitious highly organized and results driven
- Problem-solving capability and service orientation
- Excellent communication skills both verbal and written in Mandarin and English
- Bachelors Degree or above
- Experience working with brands or supply chain ecosystem
- Understanding of consumer packaging counterfeit prevention
- Experience navigating complex processes/environment
- Startup experience where youve worn many different hats and successfully navigated through complexity while never missing a beat with customers.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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