Guest Relations Supervisor
Guest Relations Supervisor
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Job Description
Shangri-LaRasa Sentosa Singapore
At Shangri-La Group we are a heart-warming family. We share something powerful our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour as kin as family. We strive to be the preferred employer by providing great benefits tranquil and sincere working environment work-life balance and effort recognitions.
A mere 15 minutes from the city Shangri-LaRasa Sentosa Singaporeis the only beachfront resort in comprises 454 guest rooms and suites impeccably furnished in warm natural tones. Each has a private balcony or terrace overlooking the ocean and verdant gardens. The resort creates a serene island escape to unwind to enjoy blissful spa pampering and to indulge the palate with exquisite cuisine.
We are looking for a Guest Relations Supervisorto join our team!
As a Guest Relations Supervisor we rely on you to:
- Take responsibility of the guest relationsto ensure smooth and efficient operation at all times
- Supervise and lead all service associates in their daily activities
- Enhance guest relations and loyalty scores
- Ensure guest requests are fulfilled in a professional and timely manner
We are looking for someone who:
- Takes pride in being a hotelier
- Enjoys crafting creative and best-fit solutions
- Is a self-starter and a team player
- Preferably has relevant experience in the hospitality industry
- Preferably comes from a hotel management-related education background
- Has strong interpersonal and communication skills
If you are the right person what are you waiting for Click the apply button now!
Required Experience:
Manager
Employment Type
Full-Time
