Operations Specialist - Middle Office (Broking support for Hong Kong market)
Operations Specialist - Middle Office (Broking support for Hong Kong market)
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Salary Not Disclosed
1 Vacancy
Job Description
Company:
MMC CorporateDescription:
We are seeking a talented individual to join our Middle Office team at Marsh & McLennan Asia Business Services (MMABS). This role will be based in our Pavilion Damansara Corporate Towers Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective teams arrangement.
Operations Specialist - Middle Office (Broking support for Hong Kong market)
- To provide support to Client Executives and Brokers facilitate placement of policies and deliver excellent client service for the businesses.
- To contribute towards and meet internal targets in respect of error reduction quality checking and processing
We will count on you to:
- Coordinate end-to-end client onboarding including system setup compliance checks and documentation.
- Liaise with brokers insurers and internal teams to gather necessary client and placement information.
- Process insurance transactions such as invoices slips cover notes and premium payments in accordance with guidelines.
- Maintain and update records for contracts adjustments endorsements and financial postings.
- Prepare and review policy documentation to ensure accuracy and compliance with company standards.
- Monitor workflow progress manage deadlines and escalate delays to ensure timely policy servicing.
What you need to have:
- Possess a bachelors degree in any field with a minimum of 3 years of working experience in insurance operations policy servicing or a related support function.
- Must be fluent in Cantonese to support the Hong Kong market and proficiency in English and Malay is also essential.
- Strong organizational skills with the ability to manage multiple priorities and meet tight deadlines.
- Proficient in Microsoft Office applications and comfortable working with insurance systems and digital tools.
Why join our team:
- We help you be your best through professional development opportunities interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.
- Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
