Client Success Specialist
Client Success Specialist
Posted on :
21-08-2025
Employer Active
1 Vacancy
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Job Description
Description
Qualifications
Job Responsibilities
- Responsible for providing customers with the guidance and support needed throughout the full life cycle of subscription to ensure successful and effective use of SaaS Application products (onboarding provisioning implementation adoption product updates governance cross-sell/up-sell and renew).
- Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client.
- Develop and manage relationship with customers at operational and management levels.
- Develop and maintain relationships with management across lines of business and third parties.
- Implement governance meetings at customer (at levels operational and executive).
- Act as the primary liaison between Oracle the customer and other involved parties.
- Responsible for escalating issues across multiple business units within Oracle (e.g. Technical Support Engineering Operations etc.) and coordinating resources to resolve problems.
- Collaborate daily with product team members from EMEA APAC and North America.
- Job duties are varied and complex utilizing independent judgment.
Job Requirements
- Understanding of Cloud technology.
- Experience with SaaS applications.
- Knowledge at Oracle SaaS products is a plus.
- Relevant professional Cloud industry experience preferably in global and diverse organizations.
- Speak Portuguese English and Spanish
Qualifications
Career Level - IC4
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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