Hourly Pooled - UW Art Museum Visitor Services Associate
Hourly Pooled - UW Art Museum Visitor Services Associate
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Job Description
Join Our Campus Community!
Thank you for your interest in joining the University of community thrives on the contributions of talented and driven individuals who share in our mission vision and values. If your expertise and experience align with the goals of our institution we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!
At the University of Wyoming we are committed to creating a supportive and enriching workplace.
JOB TITLE:
Visitor Services Associate
JOB PURPOSE:
To provide coverage and support to the UW Art Museum Visitor Services which is the first point of contact for guests and visitors entering the Centennial Complex. Associates provide information to the public about the Art Museum; answer general inquiries and direct visitors or calls to the appropriate staff and faculty. Visitor Service Associates also ensure that artwork is not touched or damaged in the lobby or galleries.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Visitor Services Associates serve as the primary person to greet and assist museum visitors. This includes welcoming them as they arrive assisting them with parking sign-in requirements answering basic questions providing printed materials to patrons promoting the Art Museum exhibitions programs and educational classes. Track and record museum attendance. Responsible for the overall cleanliness and appearance of the Visitor Services Center. Answer incoming calls to the Art Museum transfer calls as needed or take messages as necessary. Responsible for museum store sales cash handling and daily cash sheets. Responsible for managing general email account inquiries. Answer general questions about the museum and exhibitions. Observe visitors in the galleries to ensure the safety of the artwork and answer questions as needed. Walk around the galleries when multiple groups are present. Ensure artwork is not touched or damaged in the lobby or galleries. Other duties as assigned.
COMPETENCIES:
Must be organized
Must have great attention to detail
Ability to multi-task
Must possess great phone etiquette
MINIMUM QUALIFICATIONS:
High School Graduate or GED
DESIRED QUALIFICATIONS:
Two years of customer service and/or frontline office experience
Experience with Microsoft office; excel outlook
Data entry experience
Previous sales or retail experience preferred
Previous experience with cash handling
REQUIRED APPLICATION MATERIALS:
Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application:
- Cover letter
- Resume or C.V.
WORK LOCATION:
On-campus: This position provides vital support to campus customers and the successful candidate must be available to work on campus.
HIRING STATEMENT/EEO:
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected compliancewith the ADA Amendments Act (ADAAA) if you have a disability and would like to request an accommodation to apply for a position please contact us at or email.
ABOUT LARAMIE:
The University of Wyoming is located in Laramie a charming town of 30000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university helping to make it a leader in academics research and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website.
Located in a high mountain valley near the Colorado border Laramie offers both outstanding recreational opportunities and close proximity to Colorados Front Range and the metropolitan Denver area. Laramies beautiful mountain landscape offers outdoor enjoyment in all seasons with over 300 days of sunshine annually. For more information about the region please visit Experience:
IC
Employment Type
Part-Time
Key Skills
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