TechSystems Support Analyst
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Job Location:
Taguig - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Overview
Provides first level support on workstations or for applications.
Essential Functions
Processes and provides first level support for technical assistance and resources from internal and/or external customers.
Communicates with end users to clarify and define requirements.
Resolves various routine problems and escalates the more complex issues to the appropriate support area for resolution.
Maintains call information in database using commercial software.
May work with monthly charge back reports.
May schedule configuration and installation of PC workstation hardware and software.
Qualifications
Associates Degree Computer Science or equivalent or equivalent technical training Req
One (1) years related experience or training Req Or
Equivalent combination of education and experience Req
Familiarity with mainframe distributed PC LAN or telecommunications equipment and related components in order to understand clients technical needs or may have experience in customer service role.
Ability to carry out some analysis and information gathering to resolve problems on routine matters.
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
Required Experience:
IC
Key Skills
- Fund Management
- Information Technology
- Conveyancing Paralegal
- Corporate Sales
- Asic
About Company
IQVIA is the Human Data Science Company™. We are inspired by the industry we serve and provide solutions that enable life sciences companies to innovate with confidence, maximize opportunities and ultimately drive human health outcomes forward. Our approach is Human Data Science – a d ... View more
