Senior Process Specialist

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility continuously setting new standards for efficiency sustainability and excellence.

At Maersk we believe in the power of diversity collaboration and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100000 employees across 130 countries we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together lets sail towards a brighter more sustainable future with Maersk.

We Offer

This is an exciting career opportunity in an international challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued recognized and well rewarded.

You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together go all the way for our customers society and for each other.

Key Responsibilities:

Result Orientation

• Meet all the defined key performance indicatives and service level agreements

• Take ownership track and monitor and achieve KPIs related to the process.

• Ensure timely handling daily Financial Operations tasks in line with process internal operations process and ensure quality of service in always maintained.

• Ensure all Contract and Prices are in place and timely updated.

• Ensure Standard Operating Procedures (SOP) and Service Level Agreements (SLA) are prepared and maintained for all processes handled in the Global Service Center and necessary amendments are made.

• Understand the business model of the correlation Sales Order (SO) and Purchase order (PO) ensuring timely recognition of the Revenue and Cost.

• Maintain Volume trackers and adhere/sustain established control mechanisms.

• Meet ad hoc customer requirements/ exceptions and ensure that the requirements are fulfilled with a sense of urgency.

Continuous Improvement

• Implement Kaizens Cost Saving/Value Addition Projects identified

• Ensure best practices are shared within teams in the GSC.

• Fosters a culture that encourages continuous improvement

• Take ownership in building and maintaining Visual Management Systems as per Operational Excellence standards.

• Support and play an active part in the GSC projects and digitization journey with customer implementation in GSC.

Problem Solving

• Create reports on findings to make it easier to understand and discern trends and relationships.

• Communicate through/with the data along with effective graphic representation and narration that is compelling and relevant to the audience

• Identify and apply corrective actions on system interface & conduct necessary reconciliations.

Leadership

• Lead the team and act as the person in charge when the team leader is not available

• Serve as the role model for the standards expected

• Train and develop new colleagues

Preferred Educational Background / Work Experience:

• Graduate of any 4-year bachelors degree. Preferably Logistics Customs Administration and Accounting/Finance.

• 4 years experience in Finance & Accounting freight forwarding Supply chain management (SCM).

• With project management background like Agile Kaizen or Lean Six Sigma to help promote on operational excellence.

• Amenable to work during Philippine holidays.

• Willing to work in early morning shift.

Skills & Competencies:

• Good working knowledge of MS Office products including Word Excel and PowerPoint.

• Time management skill: ability to handle multi-task and manage challenging deadlines.

• Excellent communication skills both written and verbal.

• Self-motivated individual and creative innovator.

• Lead coach and promote engagement regarding challenging times.

• Good stakeholder management skills and experience.

• Strong sense of ownership and responsibility.

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law.
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