Principal Digital Experience Consultant
Principal Digital Experience Consultant
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Job Description
Founded in Switzerland in 1968 Zhlke is owned by its partners and located across Europe and Asia. We are a global transformation partner with engineering and innovation in our DNA. Were trusted to help clients envision and build their businesses for the future to run smarter today while adapting for tomorrows markets customers and communities. Our multidisciplinary teams specialise in tech strategy and business innovation digital solutions and applications and device and systems engineering. We excel in complex regulated spaces including health and finance connecting strategy tech implementation and operational services to help clients become more effective resilient businesses.
If you share our values and want to do the best work for the right reasons we can offer you the chance to do it on a global scale and play a real role in shaping our exciting journey.
The Role
As a Principal Digital Experience (DX) Consultant at Zuhlke you will play a pivotal role in driving digital transformation for our clients across the APAC region with a primary focus on Singapore. Your strategic thinking product mindset and business acumen will enable you to navigate complex environments and deliver impactful solutions.
You will lead initiatives that align customer experience with technology and business strategy such as applying design thinking agile delivery and program management expertise. Youll serve as a trusted advisor and strategic consultant supporting our clients in shaping and implementing innovative digital solutions.
Public sector domain experience is a significant plus as many of our engagements involve working with government and public-facing services.
How Youll Make an Impact
- Develop and implement strategies that drive digital transformation ensuring alignment with clients business and service goals.
- Shape innovative products and services from concept to delivery grounded in Design Thinking and user-centered design principles.
- Act as a trusted advisor providing expert guidance and strategic direction across client engagements.
- Lead consultative sales and pre-sales efforts identifying business development opportunities.
- Facilitate cross-functional collaboration to deliver digital solutions that scale.
- Coach and mentor team members supporting both their growth and client success.
- Champion Design Thinking and inclusive design across solutions and platforms.
- Apply deep knowledge of Agile methodologies to lead delivery across teams and portfolios.
- Drive program management across complex multi-stream digital initiatives ensuring alignment of vision scope timelines and stakeholder expectations.
- Stay abreast of technology trends and their implications for clients and industries.
- Represent Zuhlke at industry events and conferences contributing to thought leadership and community engagement.
- Lead staffing and capacity planning for Digital Experience projects ensuring the right expertise is applied at the right time.
What Is Important to Us
- Strong product thinking and product management experience.
- Deep understanding of Design Thinking CX Service Design and user-centered design in complex environments.
- Public sector domain experience is a strong advantage including understanding of regulatory constraints procurement and stakeholder ecosystems.
- Proven experience in program or portfolio management of digital initiatives.
- Fluency in Agile delivery including experience with Scrum Kanban and/or scaled agile frameworks.
- Strategic mindset with the ability to translate ambiguity into action.
- Consulting orientation with a focus on client impact and value creation.
- Clear and confident communication with a wide range of stakeholders.
- Strong collaboration and leadership skills with a passion for mentoring and enabling others.
- Adaptability resilience and a proactive solution-oriented mindset.
What we offer
- Work life blend: we offer a safe & healthy workplace with flexible working hours and the possibility to work from home
- Profit share scheme: In addition to your annual salary you may receive a profit share defined by the companys success in the previous year
- Global and Diverse Zhlke community: witness how colleagues from all our 17 offices across the globe come together to create a unique positive and inclusive work culture learning from one another at annual team camps and celebrating year-end parties and other local festivities.
- Committed to development: we are committed to the growth of our people and are investing in your development. Were empowering you to build the skills you need to make a positive impact both personally and for our clients today and in the future.
If you feel you dont meet all the requirements we are still happy to get to know you learn more about your ambitions and ideas and look forward to receiving your application!
We welcome people from all backgrounds regardless of their gender personality national origin race religion colour sexual orientation gender identity age marital status disability or veteran status.
Required Experience:
Staff IC
Employment Type
Full-Time
