Assistant Manager, Contract Management (HR Shared Services)
Assistant Manager, Contract Management (HR Shared Services)
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Job Description
The Assistant Manager plays a critical role in ensuring the efficient and accurate delivery of HR operational services. This position will directly supervise 2 team members providing guidance and support to maintain high standards of service delivery across a range of HR functions. The Assistant Manager will be responsible for overseeing day-to-day operations ensuring compliance with policies and procedures and contributing to the continuous improvement of HR processes.
Responsibilities:
- Supervise a team to provide HR operational support in the following areas in alignment with Universitys policies and guidelines:
- Contract renewal
- Retirement & Re-employment
- Job Changes including transfers secondments job upgrades time type
- Staff confirmation
- Exit management
- External/internal work consultancy
- Ensure tasks and enquiries undertaken by the team are resolved and completed in a professional and timely manner in accordance with the service level agreements (SLA)
- Improve internal controls processes and procedures to ensure high standards of quality efficiency and governance
- Participate in process improvements projects as well as propose improvements to service delivery standards within the team
- Collaborate and build good working relationships with multiple stakeholders and departments within the University
Requirements:
- Human Resource Management or business related degree
- Preferably 4 years of relevant experience (including 1 year of supervisory experience)
- Good HR knowledge in Employment Act and labour laws of Singapore and experience in HR Operations
- Strong interpersonal and communication skills
- Strong organizational time management skills
- Proficient in Microsoft Office applications
- Working knowledge of Workday is an advantage
- Meticulous resourceful and innovative with a positive attitude
We regret that only shortlisted candidates will be notified.
Hiring Institution: NTURequired Experience:
Manager
Employment Type
Full-Time
