What will you do in this role
You will be responsible for providing expertise and excellent customer service support that meet the needs of our patients by educating them on balance billing payment processing available payment arrangement dispute resolution collecting accurate insurance information verifying benefits and eligibility appointment setting treatments and follow ups patient support also coordination with the doctors office to secure authorization among others.
Qualifications:
- Completion of at least 2 years of college education.
- For individuals with a Medical Allied background (such as Nursing Radiology Technology Medical Technology Physical Therapy Occupational Therapy Respiratory Therapy etc.) a minimum of 1 year of BPO experience is required.
- For those with a Non-Medical Allied background at least 2 years of BPO voice experience is needed.
- Ability to work in an onsite setup in BGC Taguig and flexible with graveyard and rotating shifts.
Working in an evolving healthcare setting we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits.
Whats in it for you
Competitive Total Rewards Package
Target variable incentives
Medical Plan (HMO) from Day 1 of employment with free dependents
Life insurance
Paid Time-Off Benefits
Sick Leave Conversion
Night Differential offered
Employee Referral Program
All Mandatory Statutory Benefits
R1 RCM Inc. (the Company) is dedicated to the fundamentals of equal employment opportunity. The Companys employment practices including those regarding recruitment hiring assignment promotion compensation benefits training discipline and termination shall not be based on any persons age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance or any other characteristic protected by local law. Furthermore the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
Required Experience:
Unclear Seniority