Director of Engineering - Subscription Services
Director of Engineering - Subscription Services
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Salary Not Disclosed
1 Vacancy
Job Description
We are the movers of the world and the makers of the future. We get up every day roll up our sleeves and build a better world -- together. At Ford were all a part of something bigger than ourselves. Are you ready to change the way the world moves
The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships we provide financing personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.
In this position...
- This pivotal role will be responsible for the end-to-end engineering delivery and quality of our SaaS product ensuring it meets the highest standards of reliability scalability and performance.
- Beyond technical execution you will be a key leader in defining and driving the future strategic direction of the product anticipating market needs and technological advancements.
- A critical aspect of this role involves skillfully managing a complex and demanding stakeholder group fostering strong collaborative relationships across Product Sales Finance and Customer Success to ensure engineering efforts are consistently aligned with business objectives.
Responsibilities
What youll do...
- Strategic Leadership & Vision:
- Define and champion the long-term technical vision and strategic roadmap for the Subscription Revenue & Billing Management platform aligning it with overall company objectives and market opportunities.
- Drive innovation within the product identifying and implementing new technologies and methodologies that enhance functionality user experience and operational efficiency.
- Anticipate future trends in subscription models billing and financial technology guiding the team to build a resilient and adaptable platform.
- Engineering Delivery & Excellence:
- Oversee the entire software development lifecycle (SDLC) for the Subscription Revenue & Billing Management solution from ideation and design to deployment and maintenance.
- Ensure the delivery of high-quality scalable and reliable software products on time and within budget upholding rigorous engineering standards and best practices in coding testing and deployment.
- Implement and continuously improve engineering processes methodologies (e.g. Agile Scrum) and tools to maximize team productivity and efficiency.
- Ensure the platforms compliance with relevant security regulations and financial industry standards.
- Team Leadership & Development:
- Lead mentor and inspire multiple engineering teams fostering a culture of technical excellence accountability collaboration and continuous learning.
- Attract hire and retain top-tier engineering talent building a high-performing and diverse team.
- Provide guidance on career development performance management and conflict resolution for team members.
- Stakeholder Management & Collaboration:
- Act as a primary interface between engineering and key internal stakeholders including Product Management Sales Finance Legal Customer Success and Executive Leadership.
- Proactively manage complex and often demanding stakeholder expectations translating technical complexities into clear business implications and vice versa.
- Collaborate closely with Product Management to define product requirements prioritize features and ensure alignment between technical capabilities and product vision.
- Tailor communication strategies to different stakeholder groups ensuring transparency and fostering strong trust-based relationships.
- Operational Excellence & Resource Management:
- Manage the engineering departments budget resources and allocation effectively to meet project timelines and objectives.
- Identify and mitigate technical and operational risks ensuring business continuity and system stability.
- Oversee infrastructure management and ensure internal systems operate securely and effectively.
Qualifications
Youll have...
- Bachelors or Masters degree in Computer Science Engineering or a related technical field.
- 10 years of progressive experience in software engineering with at least 5 years in a leadership role (e.g. Senior Manager Director) managing multiple teams and complex projects
- Proven experience leading engineering teams for a SaaS product ideally within the financial technology billing or subscription management domain.
- Strong technical background with hands-on experience in modern software development practices architectural patterns and cloud platforms.
- Demonstrated success in driving engineering delivery ensuring high-quality outcomes and implementing robust quality assurance processes.
- Exceptional strategic thinking problem-solving and decision-making skills.
- Superior communication interpersonal and stakeholder management skills with a proven ability to influence and build consensus among diverse groups.
- Experience with agile development methodologies (Scrum Kanban).
Even better you may have...
- Experience with specific technologies relevant to billing and subscription platforms (e.g. payment gateways financial reporting tools CRM integrations).
- Familiarity with compliance standards relevant to financial data (e.g. PCI DSS SOC 2).
- Experience scaling engineering organizations and products in a high-growth environment.
You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!
As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:
- Immediate medical dental vision and prescription drug coverage
- Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays including the week between Christmas and New Years Day
- Paid time off and the option to purchase additional vacation time.
This position is a leadership level 5.
For more information on salary and benefits click here: sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.
Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid #LI-FordCredit #LI-MK2
Required Experience:
Director
Employment Type
Full-Time
