drjobs Customer Service Representative German Speakers in Lisbon + Welcome Bonus 3000$

Customer Service Representative German Speakers in Lisbon + Welcome Bonus 3000$

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1 Vacancy
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Job Location drjobs

Lisbon - Portugal

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

About the Position
As a German Customer Service Representative youll be the first point of contact for clients providing friendly professional and effective support. Your role will be key to ensuring customers feel heard valued and satisfiedevery single time.
Key Responsibilities
Respond to customer inquiries via phone email and chat with professionalism and empathy

Resolve issues promptly ensuring each interaction ends with a satisfied customer

Guide clients through products services and troubleshooting steps

Manage account updates orders and service modifications

Collaborate with internal teams to handle complex cases efficiently

Keep accurate records of all customer interactions in CRM systems
Requirements

1 years of experience in customer service or a client-facing role

Excellent communication skills in both written and spoken English (additional languages a plus)

Strong problem-solving abilities and a customer-first mindset

Ability to multitask and work effectively under pressure
Benefits
Competitive salary based on your skills and experience

Performance-based bonuses for outstanding service

Health coverage and wellness benefits

Ongoing training and career development opportunities

Ready to create meaningful customer experiences Apply today and join a team where your skills make a difference every day!

Employment Type

Full Time

Company Industry

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