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You will be updated with latest job alerts via emailAbout the Position
As a German Customer Service Representative youll be the first point of contact for clients providing friendly professional and effective support. Your role will be key to ensuring customers feel heard valued and satisfiedevery single time.
Key Responsibilities
Respond to customer inquiries via phone email and chat with professionalism and empathy
Resolve issues promptly ensuring each interaction ends with a satisfied customer
Guide clients through products services and troubleshooting steps
Manage account updates orders and service modifications
Collaborate with internal teams to handle complex cases efficiently
Keep accurate records of all customer interactions in CRM systems
Requirements
1 years of experience in customer service or a client-facing role
Excellent communication skills in both written and spoken English (additional languages a plus)
Strong problem-solving abilities and a customer-first mindset
Ability to multitask and work effectively under pressure
Benefits
Competitive salary based on your skills and experience
Performance-based bonuses for outstanding service
Health coverage and wellness benefits
Ongoing training and career development opportunities
Ready to create meaningful customer experiences Apply today and join a team where your skills make a difference every day!
Full Time