E-Commerce Assistant
E-Commerce Assistant
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Job Description
Assistente de E-Commerce Operaes de Armazm
Local: Lisboa Portugal
Enquanto Assistente de E-commerce no armazm localizado no nosso escritrio de Lisboa irs apoiar as operaes dirias dos processos de Pick-Pack-Ship e Devolues garantindo um fluxo de trabalho eficiente e preciso para responder s expectativas dos clientes.
O QUE VAIS FAZER
Pick-Pack-Ship e ligao com OMS:
Impresso das encomendas e etiquetas de transporte
Picking e embalagem dos produtos com o respetivo material POSM
Registo das encomendas no sistema OMS
Garantir a recolha atempada por parte da transportadora
Picking e conferncia
Gesto de stock:
Receo e processamento das encomendas (organizao por categorias e verificao de discrepncias)
Receo fsica e registo do stock no sistema
Organizao dos produtos no armazm de acordo com os standards definidos
Reposio de stock
Contagens parciais de inventrio e ajustes no CPOS sempre que necessrio
Apoio nas contagens gerais de stock
Garantir a exatido dos nveis de inventrio
Gesto de POSM:
Receo das encomendas POSM (organizao por referncia)
Armazenamento e organizao das embalagens no armazm
Devolues:
Receo e verificao das devolues no armazm
Processamento das devolues no sistema
Comunicao ao Team Leader ou ao Customer Care de qualquer discrepncia ou situao que possa estar fora da poltica de trocas e devolues
SOBRE TI
Tens ateno ao detalhe s organizado/a e gostas de trabalhar num ambiente dinmico e prtico. Valorizas a preciso e os timings nas operaes de armazm sabendo o impacto que tm na experincia do cliente. s proativo/a fivel e consegues trabalhar tanto de forma autnoma como em equipa.
Tambm valorizamos:
Experincia prvia em operaes de armazm logstica ou e-commerce (valorizada)
Elevada ateno ao detalhe e compromisso com elevados padres de qualidade
Facilidade em trabalhar com sistemas de gesto de armazm e ferramentas bsicas (como Excel)
Boa capacidade de organizao e gesto do tempo
Fluncia em de ingls e/ou espanhol so uma mais-valia
Se te identificas com esta posio e gostarias de fazer parte do futuro da Pandora no hesites em candidatar-te. Estamos ansiosos por conhecer-te!
Processamos candidaturas de forma contnua por isso encorajamos-te a enviar a tua candidatura o mais cedo possvel. Podes tambm saber mais sobre a Pandora no nosso site corporativo.
Na Pandora acreditamos que criar um ambiente de trabalho inclusivo e diversificado e refletir a diversidade da sociedade na forma como nos relacionamos com os nossos clientes essencial para concretizar o nosso propsito: dar voz ao amor das pessoas. Estamos comprometidos em promover cultivar e preservar uma cultura de incluso e diversidade onde todos se sintam respeitados valorizados e livres para ser quem so.
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E-Commerce Assistant Warehouse Operations
Location: Lisbon Portugal
As our E-Commerce Assistant based in the warehouse at our Lisbon offices you will support the daily operations of the Pick-Pack-Ship and Returns processes ensuring an accurate and efficient workflow to meet customer expectations.
WHAT YOU WILL DO
Pick-Pack-Ship & OMS Engagement:
Print orders and courier labels
Pick and pack products with the corresponding POSM
Register orders in the Order Management System (OMS)
Ensure timely collection by the courier
Picking and conference
Stock Management:
Receive and process incoming orders (categorize and check for discrepancies)
Physically receive and register stock in the system
Organize products in the warehouse following agreed standards
Replenishment of stock
Conduct partial inventory counts and adjust stock in CPOS when needed
Support general stock count
Ensure accurate inventory levels
POSM Management:
Receive POSM orders and organize by reference
Store and organize packaging in the warehouse
Returns:
Receive and double-check returned items
Process returns accurately in the system
Flag any issues or discrepancies to the Team Leader or Customer Care that may be outside the returns/exchange policy
MORE ABOUT YOU
You are a detail-oriented and organized person who enjoys working in a dynamic hands-on environment. You thrive in operational roles and understand the importance of accuracy and timing in warehouse processes that impact the customer experience. You are reliable proactive and comfortable working both independently and as part of a team.
Youll also bring:
Previous experience in warehouse operations logistics or e-commerce fulfillment is a plus
Strong attention to detail and commitment to maintaining high standards
Ability to work with warehouse management systems and basic office tools (e.g. Excel)
Good organizational and time management skills
Fluency in of English and/or Spanish is a plus
If you see yourself in the position and would like to become a part of Pandoras future please do not hesitate to apply. We look forward to hearing from you!
We process applications on a continuous basis which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site.
At Pandora we believe that creating an inclusive and diverse work environment and reflecting the diversity of society in the way we engage with our customers is essential to fulfilling our purpose: to give a voice to peoples love. We are committed to promoting cultivating and preserving a culture of inclusion and diversity where everyone feels respected valued and free to be their authentic selves.
ABOUT PANDORA
Pandora is the worldslargestjewellery brandspecialisingin the design crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold inmore than 100 countriesthrough6800 points of sale includingmore than 2700concept stores.
Headquartered in Copenhagen Denmark Pandora employs37000people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue ofDKK 31.7 billion (EUR 4.2 billion) in 2024.
Employment Type
Full Time
