drjobs Dutch speaking Customer Service Representative

Dutch speaking Customer Service Representative

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1 Vacancy
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Job Location drjobs

Barcelona - Spain

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Responsibilities

  • Provide frontline service to customers and route their calls to the appropriate department
  • Provide a friendly and efficient service in answering customer queries
  • Ensure agreed KPIs are met
  • Perform duties in a compliant manner in accordance with policies and procedures
  • Develop and maintain a working knowledge of our products

Requirements

  • C2 level of Dutch
  • Ability to speak and write English fluently
  • Minimum of 2 years customer services experience preferably in a similar industry
  • Excellent customer focus and the ability to work to tight deadlines
  • IT literate Previous knowledge an advantage
  • Excellent time management & telephone etiquette
  • Highly professional written and verbal communication skills
  • Proactive can work with minimal supervision


Benefits

  • Full-time position from Monday to Friday from 9.00 to 18.00
  • Salary: 20.55597 gross/year
  • This is a Hybrid working model in Barcelona.
  • Referral Program: Bring a Friend and get a Referral fee (up to 2.000 depending on the language/project).
  • Relocation support
  • 1 week of initial training.
  • A permanent presence of coaches who will facilitate your personal and professional development.
  • Employment with the worlds largest provider of contact center services.
  • Excellent work environment great colleagues social arrangements and personal development.
  • International business casual environment.
  • Permanent Contract.
  • Competitive Benefits package!


Employment Type

Full Time

Company Industry

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