If you are tech savvy creative outgoing and willing to roll up your sleeves and get things done in a fast-paced rapidly changing environment we may have the perfect job for you!
Your responsibilities:
- Achieve a minimum number of interactions (phone call and/or emails) per day
- Qualify and manage inbound leads and the overall sales pipeline
- Identify the needs of the business and personalize the product towards the related business
- Properly prepare and set expectations with businesses about the onboarding and go-live process
- Develop a deep understanding of the onboarding requirements/processes for our product across different regions
- Work closely with businesses to collect and submit information required to complete our onboarding process
- Accurately advise and support businesses on each verification requirement as they work to complete the onboarding process
- Successfully troubleshoot or escalate issues and feedback through the appropriate channels of support
- Work in a fast-changing fast-paced workplace
Requirements
- Native Level of Dutch
- Ability to speak and write English fluently
- At least 1 years of experience in similar fields: sales recruiting customer-facing role
- Experience working in a call center environment
- Extremely high attention to detail and strong organizational skills
- Structured communicator both written and spoken
- Ability to produce high-quality work in a fast paced environment under strict deadlines
- Proficient in Google Docs and Sheets and/or Microsoft Word and Excel
- Ability to work independently and complete day-to-day tasks with minimal supervision
Nice to have:
- Bachelors degree in Business
- Experience working in a team environment
- Familiarity with home services such as plumbing locksmiths electrical etc.
Benefits
- Full time position (39h per week Monday to Friday)
- Salary: 23.876 gross/year up to 3.408 gross/year in bonus.
- This is a Hybrid working model in Barcelona.
- Permanent Contract
- Relocation support
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000 depending on the language/project)
- 3 weeks of intense introduction training and specific sales training
- A permanent presence of coaches who will facilitate your personal and professional development
- Established career path to grow within the project
- Continuous training and certifications.
- Bi-weekly monthly or quarterly contests
- Employment with the worlds largest provider of contact center services
- Excellent work environment great colleagues social arrangements and personal development
- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
- Office location surrounded by the sea