Program Manager, Creative and Digital Media

ABOUT US

Almost 1.2 million residents call York Region home making it one of the largest regions in Canada and the fastest growing with a population thats expected to grow to more than 2 million by 2041. Our geography which is comprised of about 1800 square kilometers over nine different municipalities is as beautiful interesting and diverse as our government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.

WHAT WE OFFER

Consistently named one of Canadas Best Employers by Forbes we offer a collaborative progressive workplace that takes pride in our organizational culture and is committed to living The 13 Factors of Psychological Health and Safety in the Workplace aligned with our vision to create strong caring and safe communities both within and outside our walls.

• Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
• Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.
• Benefits and Wellness - Employees and their loved ones have access to an employee health care spending account access to a 24/7 Employee and Family Assistance Programand corporate discounts and purchase plans for day-to-day products and services. Casual employees are eligible to receive payment in lieu of benefits and/or vacation.
• Inclusive and Diverse Workforce - Were committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential participate freely in society and live with respect dignity and freedom from discrimination. Our robust Inclusion Diversity Equity and Accessibility program continues to grow and has been recognized by the United Nations and many other organizations for our leadership.

WHAT YOULL BE DOING

• Collaborates/works with stakeholders and follows the corporate strategic leadership planning and direction related to this function.
• Develop implement and monitor creative and digital media for the department.
• Oversees the production and design of departmental communication marketing and digital design needs.
• Provides subject matter expert advice and recommendations applying current knowledge of best practices and applicable legislative regulatory and professional standards.
• Develops coordinates and implements program deliverables and initiatives modifying priorities as required to meet objectives.
• Creates metrics and measures to track projects and initiatives and makes recommendations for future changes.
• Develops customer engagement centric actionable reports on behalf of the department.
• Develops relationships with internal program stakeholders to improve program engagement and facilitate the delivery of services.
• Oversees the departments digital portfolio including digital asset management and implementation training creation design and content oversight for applicable websites and contributions to the York Region website intranet department specific mobile applications social media and multimedia programs in accordance with the Corporate Strategic Plan.
  

WHAT WERE LOOKING FOR

• Successful completion of a College Diploma in Web Design Communications Media or related field or approved equivalent combination of education and experience.
• Minimum three (3) years demonstrated experience in website management process redesign digital communications/media and graphic design and minimum of 1 (one) year direct supervisory experience.
• Relevant experience in current technology trends to support customer communication.
• Demonstrated knowledge of relevant Standards Acts and Regulations.
• Demonstrated ability in the Regions leadership and corporate core competencies.
• Experience with visual communication principles.
• Ability to work outside regular business hours as required.
• Valid Ontario Class G drivers license free of serious offences under the Highway Traffic Act.