Domain Advisor Expert - Business Development Acceleration Team - Customer Experience (CX)

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In this role the team member will serve as a strategic advisor and will be responsible for defining competitive win strategies for the SAP Customer Experience line of addition they will be an active participant in demand generation programs and activities. Furthermore they will provide one on one and one to many enablement and coaching on winning approaches against CX competitors. Furthermore this resource will be expected to engage in customer meetings and calls face to face to help drive competitive differentiation and value propositions in active sales cycles. Finally this resource will be expected to create and contribute to Internal and external content with SAP differentiation

Key activities and responsibilities include

• Aligning with regional CROs / Sales leaders to identify key customer targets
• Categorizing and prioritizing targets based on CXs right to win space
• Defining data points required for effective customer research
• Crafting business benefit messaging for customer proposals
• Aligning with internal SAP stakeholders for content and message creation
• Creating standardized templates for proposal building
• Defining customer-specific pricing proposals
• Creating feedback loops with regional sales team members
• Defining team performance metrics and standardized reporting
• Leading and mentoring the second team member including workload prioritization
• Collaborating with sales leadership and CX Solution Experts on proposal delivery and feedback

Experience & Capabilities

The ideal candidate will demonstrate a balance of strategic thinking and hands-on execution with a strong understanding of the CX competitive landscape and how to influence customer decision-makers.

• Extensive experience (5 years) in the Customer engagement/Marketing/CRM business
• Knowledge of the Customer Experience space with previous roles at SAP CX or similar providers like ServiceNow Microsoft CX Oracle CX HubSpot or Commerce Tools
• Strong project management skills
• Executive-level written and verbal communication style
• Proficiency in Excel Word and PowerPoint
• Previous experience in sales marketing or consulting

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES

• Fluency in English any other language an asset.
• Bachelors degree (or equivalent experience) required MBA or equivalent degree required from accredited university preferred.

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SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Compensation Range Transparency: SAPbelieves the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAPs commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 194100- actual amount to be offered to the successful candidatewill be within that range dependent upon the key aspects of each case which may include education skillsexperience scope ofthe role location etc. as determinedthrough theselection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements:SAP North America Benefits.

Requisition ID: 431954 Work Area:Sales Support Expected Travel: 0 - 20% Career Status: Professional Employment Type: Regular Full Time Additional Locations:#LI-Hybrid