HRBP Colombia

About Us

At Carbon Health our mission is to make world-class healthcare more accessible to everyone. Our technology-driven model enables patients to access care both virtually (via our mobile app) and in-person (via one of our modern clinics). If you are a creative and innovative thinker looking to revolutionize healthcare in a flexible collaborative team environment come and join us to be a part of Carbon Healths rise as we continue to grow both in size and what we can offer the world.

About The Role

HRBP Colombia Bilingual

Reports to: People Team Lead

The HRBP will provide full-cycle HR support to a Shared Services Center (SSC) with 50 employees handling non-core business functions for a U.S.-based company. This role ensures the effective execution of HR processes including recruitment employee relations payroll coordination benefits administration compliance training and HR reporting. The HRBP will act as a strategic partner to business leaders fostering a positive employee experience and supporting company objectives.

Key Responsibilities:

Talent Acquisition & Onboarding

- Manage end-to-end recruitment ensuring timely hiring for open roles.

- Conduct interviews coordinate assessments and facilitate hiring decisions.

- Oversee onboarding to enhance new hire engagement and reduce early turnover.

Employee Relations & Engagement

- Serve as a point of contact for employees addressing concerns and resolving conflicts.

- Drive engagement initiatives to foster a positive work environment.

- Support managers in performance management coaching and disciplinary actions.

Compensation & Benefits Administration

- Ensure accurate payroll cross checking in coordination with external providers.

- Supports benefits programs ensuring compliance and employee satisfaction.

Learning & Development

- Identify training needs and coordinate professional development programs.

- Support leadership development and succession planning efforts.

HR Analytics & Reporting

- Maintain HR dashboards and generate reports on key HR metrics for decision-making.

- Track and report turnover absenteeism and other workforce trends.

Required Qualifications:

- Bachelors degree in Human Resources Business Administration or related field.

- 5 years of experience in a generalist HR role preferably in a shared services or multinational environment.

- Strong knowledge of Colombian labor laws and HR best practices.

- H&S license

- Excellent communication skills in English and Spanish (B2-C1 proficiency).

- Ability to manage multiple priorities in a fast-paced setting.

Key Performance Metrics:

1. Recruitment Efficiency: Time-to-fill.

2. Employee Engagement: Annual engagement increase Employee Satisfaction Score.

& Benefits Accuracy: Payroll Accuracy Benefits Utilization Rate.

4. Turnover & Workforce Analytics: Voluntary Turnover Rate Absenteeism Rate.

What We Offer

• A forward-thinking and inclusive company culture that fosters transparency and collaboration.

• The opportunity to grow within a dynamic startup focused on transforming healthcare.

• Competitive salary and comprehensive benefits including:
  - Base salary from $8M COP to $10M COP monthly according to skills and experience.
  - Connectivity stipend of $150000 COP per month.
  - Hybrid & flexible work environment (1 day in the office weekly).
  - Prepaid medical plan with Colsanitas Integral
  - Life Insurance.
  - Funerary insurance
  - EAP (Employee Assistance Program)
  - Utel (International university agreement for Masters degree discounts)

This role offers an exciting opportunity to make a meaningful impact within a fast-growing organization while building your career in the People team. Join us and be part of a team that is redefining the healthcare experience!