Apptad- FSO Technical Support
Apptad- FSO Technical Support
Posted on :
20-08-2025
Employer Active
1 Vacancy
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Job Description
Job Title: FSO Technical Support
Location: Albany NY 12207
Mode : Contract (6 Months)
Location: Albany NY 12207
Mode : Contract (6 Months)
Job Description:
You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs Laptops Tablets Smart Phones Desk telephony AV equipment Comms room devices/activities desk cabling Software installation and troubleshooting and any other related technology.
Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language.
Support includes specification installation and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique non-recurring problems.
Work self-sufficiently to perform fault diagnostics delivery user requirements while maintaining standards and SLAs.
You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs Laptops Tablets Smart Phones Desk telephony AV equipment Comms room devices/activities desk cabling Software installation and troubleshooting and any other related technology.
Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language.
Support includes specification installation and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique non-recurring problems.
Work self-sufficiently to perform fault diagnostics delivery user requirements while maintaining standards and SLAs.
Skills Required
Capable of installing removing maintaining monitoring and inventorying vehicle technology.
Must possess a diverse skill set that enables them to address a wide range of issues independently.
Meet all Service Levels specified and be able to support and meet the requirements specified in the relevant Job Profile and/or their Contingent Persons Assignment.
Capable of troubleshooting issues with an end-user device including all hardware operating system driver or client application challenges.
Capable of deploying or redeploying required OS images and builds (as well as future images/builds) on compatible legacy hardware (Example: Win10 Win7 etc.).
Capable of virtual desktop activities such as capacity planning monitoring provisioning image mainten
Capable of installing removing maintaining monitoring and inventorying vehicle technology.
Must possess a diverse skill set that enables them to address a wide range of issues independently.
Meet all Service Levels specified and be able to support and meet the requirements specified in the relevant Job Profile and/or their Contingent Persons Assignment.
Capable of troubleshooting issues with an end-user device including all hardware operating system driver or client application challenges.
Capable of deploying or redeploying required OS images and builds (as well as future images/builds) on compatible legacy hardware (Example: Win10 Win7 etc.).
Capable of virtual desktop activities such as capacity planning monitoring provisioning image mainten
Employment Type
Full-time
Key Skills
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