Client Services Associate (Spanish Speaking)
Client Services Associate (Spanish Speaking)
Posted on :
15-06-2025
Employer Active
1 Vacancy
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Job Description
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best so we are always in search of the best people to join our ever-growing talented team.
Responsibilities
- Support our clients at all levels
- Answer any questions about how the service works and resolve clients issues promptly via live chat emails and calls
- Assist clients with the KYC procedure
- Provide a tour around the trading platform
- Build client trust and satisfaction through professional support and training
- Be keenly aware of the competitive landscape and understand financial markets
- Collect clients feedback and analyze how clients experience can be improved
- Keep open communication between the departments to resolve any issues
Requirements
- Proficiency in English & Spanish- B2/C1 level
- Advanced interpersonal and communication skills
- Ability to listen to clients and your teams needs and find solutions
- Ability to work a flexible shift schedule including nights and weekends (weekend and night shifts are remote)
- Excellent communication skills both verbal and written
What you will get in return:
- Competitive Salary:We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
- Work-Life Harmony:Join a company that genuinely cares aboutyoubecause your life outside of work matters just as much as your time on the clock.
- Annual Performance Bonus:Your hard work doesnt go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
- Generous Time Off:Need a breather Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
- Employee Referral Program:Love working here Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
- Comprehensive Health & Pension Benefits:From medical insurance to pension plans weve got your back. Plus location-specific benefits andperks!
- Workation Wonderland:Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
- Volunteer Days:Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement propelling your career to new heights!Join a dynamic and rapidly expanding company that values and rewards talent initiative and alongside one of the most brilliant teams in the industry.
Required Experience:
IC
Employment Type
Full Time
Key Skills
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