Assistant Energy Service Manager
Assistant Energy Service Manager
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$ 63 - 70000
1 Vacancy
Job Description
Rock Energy Cooperative
South Beloit IL
Job Description:
Rock Energy Cooperative located in South Beloit IL is seeking a talented and dedicated individual to join our team as the Assistant Energy Services Manager. This role is ideal for a highly analytical professional with strong communication skills and a passion for numbers reporting and process development. The successful candidate will thrive in a member-focused environment demonstrating the ability to engage effectively with a diverse range of individuals. As part of our growing Energy Services Department this position plays a key role in supporting our mission to deliver exceptional customer service and uphold the highest standards of professionalism. Rock Energy Cooperative provides stability for our employees. We have been serving our members since 1936.
Essential Functions:
- Ensure accurate and timely bill creation verifying that all rate calculations are correct and utility regulations are followed
- Create delegate analyze and process a variety of reports
- Review analyze and remedy meter data across all applications
- Lead accounts receivable and collection efforts
- Assist members with energy conservation rate schedule options and usage analysis
- Advise educate and assist members with newer technologies such as smart meters distributed generation and electric vehicles
- Oversight of the consumer information system
- Other tasks and duties as assigned by Energy Services Manager
Qualifications:
- Bachelors degree in Business Finance Mathematics or related field
- Expert level knowledge in Excel and strong skills in Office 365
- Experience in accounts receivable and collections
- Exceptional customer service and de-escalation skills
- Utility experience desired
- Database experience preferred
- Must have and maintain a valid drivers license
- Must have reliable transportation to and from work
- Reside within one hour driving distance of work location
- Ability to sit stand push pull walk stoop bend reach above the shoulders and occasionally lift up to 25 lbs.
- Specific vision abilities required include close vision distance vision color vision peripheral vision depth perception and ability to adjust and focus
- Able to drive to all REC office locations and within a 25-mile radius of the South Beloit location if needed
- Regular daily in-person attendance is required
- Extreme attention to detail
- Excellent verbal and written communication skills
- Ability to quickly learn new software programs
- Ability to learn complex processes rules and regulations
- Ability to multi-task
- Ability to navigate multiple software interfaces simultaneously
- Knowledge and ability to use office equipment
- Strong work ethic
- Dependable
- Strong customer service skills
- Friendly and positive attitude
Schedule:
- This is an in-person position
- Monday through Friday (excluding some holidays)
- 7:30 am 4:00 pm
- South Beloit IL (In-person)
- $63-70000 per year
- Medical prescription and dental benefits at a 85%/15% employee split
- 401K with 4% employer contribution
- Employer funded pension plan
- Full Time
Expected Hours:
- 40-50 per week
Rock Energy Cooperative established in 1936 is a not-for-profit utility distributing safe and reliable electricity and natural gas to approximately 20000 households and businesses across its nine-county service area in northern Illinois and southern Wisconsin.
We Make it Easy
Founded in 1901 MRA is a nonprofit employer association that serves more than 4000 employers covering more than one million employees.
As one of the largest employer associations in the nation MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services information education and resources to help build successful workplaces and a powerful workforce.
We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company not an agency recruiter.
Required Experience:
Manager
Employment Type
Full-Time
