Mobile Service Dispatcher
Mobile Service Dispatcher
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Salary Not Disclosed
1 Vacancy
Job Description
King ORourke Cadillac Buick GMClocated on Rte. 347 Smithtown NY is seeking to hire a Mobile Service Dispatcher for our NEW Mobile Service Department. You will be able to help pioneer this new department in a very successful facility with brand-new Mobile Service & Roadside Vehicles including Towing Dispatch. King ORourke has 2 flat-bed tow trucks with 4-5 endorsed tow truck drivers. $1 million investment being made.
GM Experience preferred. Full-time position available in our Award-Winning Service Department.
This is a rare opening to work at Long Islands Largest Cadillac Buick GMC Dealership. We have a high-volume family-owned shop with over 40 years in the business & offer the BEST PAY PLAN ON LONG ISLAND!
WE BELIEVE OUR EMPLOYEES ARE OUR GREATEST ASSET - As such we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training but also rewarding outstanding effort and results through bonus and commission programs.
Responsibilities:
- Communicate and dispatch to Mobile Service Technicians and/or Tow Truck Technicians
- Assure complete utilization of the Mobile Service Roadside & Tow Truck vehicles
- Prioritize job assignments to maximize efficiency
- Communicating with Customers & obtaining vehicle information
- Clearly document all vehicle concerns
- Determine and recommend maintenance based on age mileage and history of vehicle
- Monitor the progress of each vehicle throughout the day
- Update customers on status of vehicle
- Verify that the final invoice reconciles with the work performed on the repair order
- Communicate all completed work and any charges to customers
Requirements:
- Previous dealership experience
- Knowledge of automobiles
- Exceptional customer satisfaction
- Motivating and energetic personality
- Be organized and the ability to multi-task
- Computer skills
- Ability to learn new technology and repair and service procedures and specifications
- Ability to work in a fast-paced environment
- Positive friendly attitude
- Reynolds & Reynolds/Ignite experience preferred but not mandatory
Benefits:
- Top Pay Offered
- Full medical benefits including dental
- Aggressive incentive plan
- 401k plan with matched dollars
- Paid time-off paid holidays paid vacation
- Monthly quarterly year-end bonuses available
- Company discounts & more!
Weve been taking all necessary steps to invest back into our employees and dealership so that we are completely prepared for Mobile Service ICE &EV leadership. We plan to continue to grow the capabilities of our facility and our team and adapt to the ever-changing landscape of the automotive industry. King ORourke will always stay on the cutting edge of automotive innovations and the absolute best in service for our customers.
We offer you a professional working environment with continuous training and performance excellence as a team member for one of the most successful auto groups on Long Island.
View ourCareers Page hereto see what its like to work at King ORourke Auto Group!
Pay: $80000 per year
For further information on this rare opportunity please call (GM) Jim Pflumm @ ext. 121 or to apply online please attach your resume below.
Employment Type
Full-Time
