Job Description Summary

We are seeking a mid-level Services Technology professional to join our team focusing on technology development and program management. This role involves collaborating with the Research & Development teams to transform innovative ideas into concepts prototypes and ultimately market-ready products. The position emphasizes access tooling on-engine repair durability improvements and escalation avoidance. The ideal candidate will have expertise in material and coating applications tool development and innovation with additional skills in 3D printing CAD design and engineering design methodologies that emphasize iterative problem-solving experimentation and customer-focused solutions.

Drives initiatives to improve the effectiveness of the Engineering function and interfaces with other functions to provide effective coordination of metrics dashboards functional processes and cross-functional initiative coordination. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results.
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality volume timeliness etc.).

Job Description

Roles and Responsibilities:

As a Services Technology Engineer you will play a pivotal role in driving innovation and advancing technology solutions within the Services Technology domain. You will work closely with the Research & Development (R&D) team to conceptualize prototype and develop cutting-edge tools and technologies that enhance access tooling on-engine repair durability improvements and escalation avoidance. This position requires a strong technical background in material and coating applications including general knowledge of CMC manufacturing and EBC coatings. Tool development innovation mindset as well as proficiency in 3D printing and CAD design will also be beneficial. Candidate will also leverage engineering design principles and methodologies that emphasize iterative development experimentation and customer-focused problem-solving to ensure the successful execution of projects.

• Responsible for developing and managing cross functional technology led or product focused programs. Manages budgets and interfaces with contractors suppliers customers and internal functions. Manages program resource and budget allocation/integration. Manages schedule budget and tollgate process for NPI requisition or sustaining programs. Influences the programs to meet customer CTQs.
• Includes direct people management responsibility including staffing and performance development. Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
• Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.
• Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.

Key Responsibilities

Technology Development:

• Collaborate with the R&D team to identify and develop innovative solutions for access tooling on-engine repair durability improvements and escalation avoidance.
• Translate ideas into concepts prototypes and products that meet customer needs and industry standards.
• Use iterative development processes to refine solutions based on testing and feedback.

Program Management:

• Manage technology development programs ensuring timely delivery quality and alignment with business objectives.
• Coordinate cross-functional teams to drive project execution and resolve technical challenges.
• Prioritize customer needs and feedback throughout the development lifecycle.

Material and Coating Applications:

• Apply knowledge in material science and coating technologies to enhance engine durability and performance.
• Understanding of CMC manufacturing and EBC coating challenges and field durability
• Evaluate and select materials and coatings for specific applications ensuring optimal functionality and cost-effectiveness.

Tool Development and Innovation:

• Design and develop advanced tools and technologies for engine repair and maintenance.
• Utilize 3D printing and CAD design to create prototypes and refine designs.
• Experiment with new approaches and technologies to drive innovation in tooling and repair solutions.

Engineering Design and Methodologies:

• Apply engineering design principles to guide the development process including iterative problem-solving and experimentation.
• Conduct feasibility studies risk assessments and performance evaluations to ensure project success.
• Focus on delivering solutions that address customer pain points and add measurable value.

Collaboration and Communication:

• Work closely with cross-functional teams including engineering manufacturing and customer support to ensure seamless integration of new technologies.
• Communicate project updates technical findings and recommendations to stakeholders.

Required Qualifications:

• Bachelors degree in engineering Materials Science or a related field.
• 5 years of experience in technology development program management or a related role.
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas now or in the future for this job opening.

Desired Characteristics

• Strong knowledge of material and coating applications tool development and innovation.
• Proficiency in 3D printing and CAD design tools (e.g. SolidWorks AutoCAD).
• Familiarity with engineering design principles including iterative development and customer-focused problem-solving.
• Excellent problem-solving project management and communication skills.
• Ability to work collaboratively in a fast-paced dynamic environment.
• Strong oral and written communication skills.
• Demonstrated ability to analyze and resolve problems.
• Ability to document plan market and execute programs.
• Established project management skills.

Additional Information