National Manager Customer Development
National Manager Customer Development
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Job Description
At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer supporting and celebrating difference is just one way that we demonstrate our value of Be good to people everyday.
Join us as we continue to grow and make a mark as the 5th largest telco in Australia!
Why work for Aussie
Founded in regional Victoria almost 20 years ago we are local from the ground up. What started in a living room in Morwell has now expanded to every corner of Australia - were growing fast and not slowing down!
Our fantastic culture lives and breathes our values:
Dont be ordinary be awesome
Think BIG
No bullsh*t
Be good to people
Have fun
We care about our community through our Pledge 1% commitment sponsorship programs and our paid staff community service leave offering.
But dont just take our word for it We have been named one of the top employers in Australia by HRD magazine.
The good stuff
26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave)
Discounted internet up to the value of $109 per month
20% off our Mobile services
Day to day benefits like flexible working arrangements Employee Assistance Program (EAP) discounts with big names like Specsavers HCF and many more
Celebrating you! With monthly rewards and recognition
Internal training and resources for you to continue to learn grow and achieve your career goals
Yearly allowance for amazing Aussie merch
Fitness Passport for access to multiple gyms and pools across Australia
Lets talk about you
Youre a supportive and strategic mentor who thrives on building strong relationships and empowering others to succeed. You bring warmth clarity and purpose to your work guiding your team with empathy and confidence. Youre passionate about creating meaningful customer experiences nurturing long-term partnerships and driving growth through collaboration and thoughtful planning.
5 years experience in a similar role within the telecommunications industry
Proven ability to guide and mentor high-performing sales teams
Strong background in solution sales within enterprise and government sectors
Demonstrated success in developing and executing effective sales strategies
Excellent relationship management skills across the full customer lifecycle
Strong negotiation and thoughtful capabilities with a customer-first mindset
Outstanding written and verbal communication skills
Proficient in stakeholder engagement and CRM tools (e.g. Salesforce)
Ability to work on ones own and as part of a collaborative team
How will you support our Why
At Aussie Broadband were here to change the game and we do that by living our values every this role youll help bring those values to life by guiding with care fostering connection and creating opportunities for growth across our Enterprise & Government customer base.
Guide and mentor a national team of Key Account Managers
Support the development and execution of customer retention and growth strategies
Monitor sales activity and pipeline performance offering insights and improvements
Provide regular reporting to seniors on forecasts and growth opportunities
Collaborate with marketing to deliver targeted initiatives for customer engagement
Assist in negotiating and executing large customer deals and contracts
Build trusted relationships with customers and act as a senior escalation contact
Attend industry events to strengthen partnerships and stay informed on market trends
Maintain accurate customer records and ensure seamless internal communication
Foster a culture of excellence care and continuous improvement
Ready to join
Hit the apply button to submit your application and our fantastic team will be in touch!
Even if you feel you dont meet all the requirements wed still love to hear your story. We like to think outside the box with the people we hire.
If you have any questions get in touch today with our team at
Just a heads up we cant take applications through email so make sure you apply via the job link weve set for this role so you dont miss out!
Required Experience:
Manager
Employment Type
Full-Time
