Testing Assistant

Position Summary
This position is time-limited with an estimated duration of one year. The Testing Assistant will work in the University Compliance Office ( UCO ) Testing Center which is an on-site location available for students to take exams for which they have disability accommodations. The Testing Assistant works with all aspects of graduate undergraduate and professional student testing coordination. Duties include but are not limited to: assisting in the overall facilitation of testing ensuring appropriate implementation of testing accommodations per a students legally determined academic accommodations proctoring exams preparing exam materials answering email and phone questions related to testing preparation of exams (materials scheduling checking etc.) faculty and staff communications follow-up with student communication scheduling of exams overseeing the security and maintenance of confidential exam records and collecting data related to exams and benchmarking. They will assist in the overall facilitation of testing daily office function related to the Testing Center duties and all other duties as required. Duties will also include assisting with the administration of accommodating final examinations and commencement which will include working outside of normally scheduled hours. The Testing Assistant will report directly to the Testing Coordinator and will assist with administrative duties as they relate to the Testing Center and exam proctoring.

Required Qualifications Competencies And Experience
* Strong written and verbal communication skills including ability to effectively receive and share accurate appropriate information with students faculty staff parents / families community partners and office colleagues. * Exceptional active-listening skills and the ability to respond to challenging situations calmly and deliberately. * Ability to operate effectively within a demanding work environment understanding that various times of the day week or year present varying levels of workflow. * Exceptional ability with Excel and Word. * Must have ability to perform data entry and manipulation functions on a computer. * Must maintain confidentiality when working with sensitive information. * Must have strong attention to detail. * Must be able to work on-site and in-person full-time. * Competent in management of multiple tasks through effective prioritization. * Capacity to address emergent needs while also managing short and long-term projects/tasks. * Understanding of the importance of customer focused and solution-oriented service to the campus community. * Experience working as a part of a team and maintaining positive professional relationships. * Ability to be sensitive to the needs of the target population. * Must be able to maintain a calm and professional demeanor while dealing with students experiencing significant stress or distress.

Preferred Qualifications Competencies And Experience
* Show understanding of the University environment and ability to work with students faculty staff parents/ families and community partners to address many situations and/or concerns. * Experience with PeopleSoft Excel and other sensitive data management platform(s). * Knowledge of legislative framework governing the work of the Unit.

Work Schedule
Monday Friday 12:00pm-6:00pm Position is 30 hours a week time-limited for 12 months. This position includes benefits. Position requires occasional nights and weekends including during finals.