Patient Access Representative
Patient Access Representative
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Job Description
UC Davis Health Rehabilitation Health Hospital
Job Title: Patient Access Representative
Job Type: Full Time Non-Exempt (this is a temporary position)
Wage Range: $28 - $34/hr
Reports to: Assistant Director of Patient Registration
Your experience matters
At UC Davis Rehab Hospital we are committed to empowering and supporting a diverse and determined workforce who can drive quality scalability and significant impact across our hospital and communities.
What we offer
Fundamental to providing great care is supporting and rewarding our addition to your base compensation this position also offers:
Comprehensive medical dental and vision plans plus flexible-spending and health- savings accounts
Competitive paid time off
Income-protection programs such as life accident critical-injury insurance short-and long-term disability and identity theft coverage
Tuition reimbursement loan assistance and 401(k) matching
Employee assistance program including mental physical and financial wellness
Professional development and growth opportunities
How youll contribute
Performs receptionist registration and clerical duties associated with direct and scheduled patient admissions. Interviews patients for all pertinent account information and verifies insurance coverage..
- Ensures that all necessary demographic billing and clinical information is obtained and entered in the registration system with timeliness and accuracy assigning medical record number if appropriate.
- Distributes and explains forms documents and educational handouts to patients or family members ensures all necessary signatures are obtained for treatment.
- Meets with patient or patients caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.
- Communicates with admitting physicians office nursing unit staff and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
- Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments including co-pays and deductibles or refers to financial counselors for follow up.
- Researches the patients visit history to ensure compliance with third party payer requirements completing appropriate documentation as applicable.
- Collects co-pays and other funds from patients based upon established criteria.
- Checks supplies and stocks supplies as needed.
- Serves as back-up for other functional areas.
Minimum Qualifications
Education:
- High school diploma or equivalent Required or 3 years of directly related experience may be substituted for the required education.
Skill & Experience:
- Billing or collection experience preferred.
- Computer experience required.
- Requires critical thinking skills decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment.
- Knowledge of medical terminology strongly preferred.
- Ability to operate standard office equipment including but not limited to computer printer copier fax calculator.
- Time management and organizational skills..
Required Experience:
Unclear Seniority
Employment Type
Full-Time
