Senior Sales Manager of Diplomatic and Specialty Sales - Conrad Orlando
Senior Sales Manager of Diplomatic and Specialty Sales - Conrad Orlando
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Job Description
EOE/AA/Disabled/Veterans
Join our team and build a legacy at Conrad Orlando the newest luxury resort in Central Florida as Senior Sales Manager of Diplomatic and Specialty Sales.
Buffered by 500 acres of untouched nature preserve and surrounded by 8 acres of crystal-clear tropical waters Conrad Orlando is the ultimate destination for leisure business and beyond. Located within the expansive Evermore Orlando Resort this modern luxury property offers 433 guest rooms including 61 suites five unique dining experiences a transformative spa 36 holes of Jack Nicklaus Signature golf and over 65000 square feet of indoor and outdoor event space. Conrad Orlando is not just a placeits an immersive experience designed for guests who expect the exceptional.
We are seeking a strategic connected and results-driven sales leader to oversee the Diplomatic Entertainment and Specialty marketswith a focus on luxury and high-profile clientele. This role reports directly to the Director of Sales and Marketing and works in close collaboration with Revenue Management Marketing and Hilton Worldwide Sales.
Why Join Us
At Conrad Orlando youll have the opportunity to make a meaningful impact while shaping the success of a new legacy property. We offer a collaborative supportive environment that values bold ideas individual growth and the power of purposeful service.
Ready to explore a new era of luxury
Learn more about us at
What will I be doing
Sales Strategy & Market Development
Lead the sales effort for Diplomatic Entertainment and Specialty Group/Transient market segments.
Identify solicit and convert high-value transient business from embassies consulates government delegations international organizations entertainment agencies and high-net-worth individuals.
Develop and deploy strategic sales plans that align with resort goals and market trends with a focus on driving premium ADR and long-term partnerships.
Collaborate closely with the Director of Leisure Sales to ensure alignment and synergy across all transient segments in support of the resorts overall revenue objectives.
Client Relationship Management
Cultivate strong lasting relationships with diplomatic decision-makers global travel advisors and elite entertainment professionals.
Serve as the trusted liaison for VIP guests and diplomatic delegations ensuring seamless experiences and discreet personalized service.
Host high-profile site visits FAM trips and industry events to showcase the propertys offerings supporting the overall group/transient efforts.
Performance & Revenue Optimization
- Collaborate with the Revenue Management team to set transient pricing local negotiated rates and corporate preferred agreements.
- Monitor competitor activity and market shifts to proactively adjust strategies.
- Prepare and present sales performance reports and forecast analyses to leadership on a monthly quarterly and annual basis.
Team Leadership & Cross-Functional Collaboration
- Partner with Marketing to promote leisure packages preferred offers and strategic campaigns across all channels.
- Support operational teams in executing packages upgrades and special requests for VIP clientele.
- Represent Conrad Orlando at tradeshows client events and global roadshows with travel required both domestically and internationally.
What are we looking for
- Minimum 57 years of luxury hotel sales experience with at least 3 years in Diplomatic Entertainment or Specialty Group/Transient segments.
- Proven network of diplomatic contacts entertainment industry professionals and luxury travel intermediaries.
- Experience within a 4- or 5-star hotel/resort environment required.
- Knowledge of international markets particularly Europe Middle East and Latin America preferred.
- Bachelors degree in Hospitality Business or a related field preferred.
- Must be based in Orlando or willing to relocate.
- Ability and willingness to travel up to 30% of the time including internationally.
- Highly polished communication negotiation and interpersonal skills.
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
- Access to pay when you need it through DailyPay
- Medical Insurance Coverage for you and your family
- Mental health resources including Employee Assistance Program
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel program: 100 nights of discounted travel
- Parental leave to support new parents
- Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications
- 401K plan and company match to help save for your retirement
- Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment.
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Required Experience:
Manager
Employment Type
Full-Time
