Overview
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company operating a marketplace for consumers sellers and content creators. It offers merchandise and content purchased for resale from vendors and those offered by third party sellers.
Position: Project/Program Manager III (Operations Program Manager)
Location: Santa Cruz CA 95060
Duration: 3 Months
Job Type: Temporary Assignment
Work Type: Onsite
Job Description
Position Overview:
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Lead the planning coordination and execution of field testing activities for hardware and software systems.
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This role serves as the central point of communication between engineering teams test sites and stakeholders while maintaining strict security protocols and ensuring alignment with product development timelines.
Key Responsibilities:
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Develop and implement comprehensive field testing strategies across multiple product lines
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Orchestrate cross-functional teams during complex in-field testing operations
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Manage relationships with testing facilities and partner organizations
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Create and execute risk mitigation strategies for field testing activities
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Oversee data collection analysis and reporting of test results
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Coordinate logistics for in-field device deployment and testing operations
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Drive continuous improvement in planning and execution and processes
Required Qualifications:
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5 years of program management experience in technical environments
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Proven track record managing field testing programs
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Experience with prototype testing and validation
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Excellence in stakeholder communication and management
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Strong analytical and problem-solving skills
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Demonstrated ability to manage multiple concurrent efforts
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Experience with data management and security protocols
Preferred Qualifications:
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Background in operations management
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Strong technical background in engineering or related field
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Experience with automated testing tools and platforms
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Degree in technical field
Success Factors:
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Excellent organizational and time management skills
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Ability to maintain confidentiality and handle sensitive information
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Proven track record of delivering complex programs on schedule and within budget
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Ability to adapt to changing priorities and manage multiple deadlines
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Excellence in both written and verbal communication
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This position may require up to 25% travel to testing sites and partner facilities.
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The ideal candidate will bring a combination of program management experience technical expertise and strong organizational skills to drive successful testing operations while maintaining strict confidentiality standards
Typical Day in the Role:
Typical Day:
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HM owns the planning preparation and execution of large-scale field testing for a highly confidential prototype the product.
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This person would take much of the planning and execution of these field tests from me so I can focus on other areas of the program. A typical day might include
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creating working backwards schedules and field test plans
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taking ownership of ensuring those plan milestones are completed on time
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working closely with our immediate product team as well as other teams to ensure field testing deadlines are met (e.g. software engineers hardware engineers other TPMs Operations POCs etc.).
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Tracking and reporting status of their areas of responsibility in multiple forums
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Weekly meetings
Hours:
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In person most of the time on site directly supporting field testing activities for 1-2 weeks at a time about once per quarter. Location preference would be working in MRY11 (santa cruz) with working from SJC11 (Sunnyvale) 2-3 times per month but we could also support working from SJC11 most of the time with 2-3 days per month in MRY11 if it gets us a better candidate.
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Yes for a chance of extension/conversion
Candidate Requirements:
Must haves:
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5 years of program management experience in technical environments
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Proven track record managing field testing programs
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Experience with prototype testing and validation
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Excellence in stakeholder communication and management
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Strong analytical and problem-solving skills
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Demonstrated ability to manage multiple concurrent efforts
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Experience with data management and security protocols
Nice to haves:
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Background in operations management
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Strong technical background in engineering or related field
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Experience with automated testing tools and platforms
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Degree in technical field
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Previous experience planning and/or executing software or hardware field testing
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Disqualifiers: N/A
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Degree/certification: Degree in technical field preferred
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Leadership Principles: Customer Obsession Success and Scale Bring Broad Responsibility
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Performance indicators: Quality of work feedback
Top 3 must-have hard skills:
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Program management experience
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logistical planning experience
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strong organizational skills
TekWissen Group is an equal opportunity employer supporting workforce diversity.