System Administrator III
System Administrator III
Posted on :
19-08-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
19-08-2025
Job Description
Job Title- System Administrator III National Operations(ServiceNow)
Location- Canonsburg PA United States 15317 (Hybrid)
Reporting Type- Onsite
Work Timing- Regular Hours Monday to Friday 9am to 5pm
Duration: 1 year
Summary
Location: Canonsburg PA or possibly could sit in Pittsburgh PA
Hybrid Schedule: Monday and Friday are WFH Tuesday-Thursday in the office.
Expenses: None
Notes/Skills:
Hybrid Schedule: Monday and Friday are WFH Tuesday-Thursday in the office.
Expenses: None
Notes/Skills:
- This is NOT an IT Sys Admin role nor a SNOW Developer! This is an Operational ServiceNow System Administrator focusing on the small cell side (GIS focused). The ideal candidate will have their CSA certification. This role will focus around 80% on buildouts and 20% on business analyst responsibilities. Must be innovative pivot quickly and problem solve. This is a collaborative team and tickets are not sold.
Requirements
Experience and Education:
- Seven (7) years of professional level technical/industry experience- telecom industry
- Four (4) years of experience with ServiceNow Service Management System
- Experience managing Business Rules Client Scripts UI scripts Script Includes Flows and catalog items in the ServiceNow platform.
- HS Diploma or equivalent
- CSA Certification desired
Skills
- ServiceNow Service Management System
- Client Scripts UI scripts Script Includes Flows and catalog items in the ServiceNow platform
Responsibilities
- Participate in design planning and review of new applications.
- Work with representatives from the various lines of business to identify and anticipate process improvement opportunities and to develop potential solutions.
- Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
- Write high-quality well-designed testable code built with support of the primary developer as needed adhering to the engineering rigor necessary to support application reliability scalability maintainability extensibility and security.
- Provide Training on ServiceNow functionality to the Network team
- Assign work to QA to validate development and support regression testing.
- Act as the technical lead for front-end design and development
- Partner with program/project managers to track potential risks that could impact project delivery
- Decompose high-level business and user requirements into requirements specifications to a level of detail suitable for use by those that must base their work on the requirements.
- Develop requirements specifications according to standard templates using natural language simply clearly unambiguously and concisely.
- Develop and maintain system documentation (i.e. User Guides communication regarding new features etc.)
- Develop flowcharts layouts and documentation to identify requirements and solutions
- Development of test plans and facilitation of testing sessions with lines of business to ensure documented deliverables are completed. Administration of ServiceNow Service Management System (CMDB Service Catalog updates and maintenance groups/user management workflow building and editing custom application deployments troubleshooting).
- Troubleshoot and resolve software problems as needed in Operational tools.
- Document problems resolutions and development/configuration for future reference.
- Contribute to development and design by constructively offering best practice solutions to technical issues.
- Maintains and supports the ServiceNow platform by performing minor to moderate development and configuration changes as assigned.
Employment Type
Full-time
Key Skills
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