Document Administrator
Document Administrator
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Job Description
The Document Administrator is responsible for reviewing processing and ensuring proper approval of new and revised document requests. The role involves collaborating with multiple departments to facilitate timely publication of document content and ensuring proper routing filing and access to documents.
Primary job functions include:
Process content in support of new product introductions or existing products for use by field service with input from Subject Matter Experts and Project Management.
- Builds strong collaborative relationships with multiple departments including Field Service Quality and Compliance and Project Management for the timely publication of document content.
- Coordinate document approval processes ensuring proper review and sign-off by appropriate stakeholders.
- Respond to document retrieval requests and provide timely access to relevant documents.
- Work closely with technical writers and SMEs to ensure documents are processed by business needs and deadlines.
Secondary job functions:
- Updates and loads content to a technical publications intranet site.
- Maintains and delivers project status information to peers and management.
- Adheres to and recommends updates to corporate style and writing guides.
- Assists with ongoing departmental and organizational initiatives.
The ideal candidate will have the following basic technical writing skills:
- Detailed oriented with strong analytical skills.
- Aptitude to express ideas graphically.
- Produce high quality user-centered content.
- Ability to interact and guide SMEs with diverse writing skills.
- Strong problem-solving skills.
- Proactive team member who advocates continuous quality improvement.
- Capacity to work autonomously and grasp new concepts independently.
- Manage multiple assignments with tight and changeable deadlines.
- Ability to build and maintain collaborative relationships with people from multiple disciplines.
- Willingness and the ability to quickly learn new concepts information new software applications writing tools and skills.
- Must be able to work collaboratively in a team as well as independently on multiple projects with minimal supervision.
*Job Requirements
Education: Bachelors degree in Business Administration Information Management Library Science or a related field (or equivalent experience).
Qualifications:
- At least 2-3 years of experience in document management or administrative roles.
- Experience with document control software (e.g. SharePoint IXIASoft DITA) is preferred.
Additional skills and abilities:
- Knowledge of XML structured concepts and the associated tools such as oXygen or FrameMaker.
- Excellent Microsoft Office skills (such as Word Excel Outlook Visio PowerPoint).
- Familiarity with a Component Content Management System (such as IXIASOFT CCMS) is a plus.
- Aptitude for learning and personal interest in technology.
- Strong written and verbal communication skills required including the ability to digest and explicate highly technical content.
- Fosters a supportive and collaborative work environment within the department and with internal and external customers.
Employment Type
Full-time
