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Job Location drjobs

Belgrade - Serbia

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Position: IT Specialist

Location: Belgrade Serbia

Employment type: Full-time

Remuneration: Base salary bonuses (including accommodation)

DUTIES AND RESPONSIBILITIES:

  • Monitor and maintain hardware and software systems using diagnostic tools and logs to ensure continuous high-quality service.
  • Respond to incoming IT support requests focusing on critical infrastructure such as servers network devices and user systems.
  • Assist in testing new applications and systems prior to deployment.
  • Work closely with development network and operations teams to ensure seamless technical functionality across the organization.
  • Maintain operational servers and related equipment to ensure smooth service delivery addressing technical issues promptly.
  • Diagnose and resolve technical problems in coordination with team leads and other support staff.
  • Replace or repair faulty hardware and software as needed.
  • Configure and maintain user workstations and manage access permissions.
  • Update documentation and follow internal processes to handle incidents within defined service-level agreements (SLAs).
  • Maintain accurate IT inventory records assign and track equipment and conduct periodic audits.
  • Coordinate with external vendors to resolve equipment or service issues with minimal disruption.
  • Enhance IT infrastructure to meet organizational needs.
  • Perform regular hardware/software maintenance and ensure compliance with information security standards.

REQUIREMENTS:

  • Native or fluent in English (C1 level) with strong proficiency in both written and spoken communication.
  • Minimum 3 years of experience in IT support or a related technical role.
  • High school diploma or equivalent; further education in IT or related fields preferred.
  • Proficiency in supporting and troubleshooting Windows and/or Linux environments.
  • Strong knowledge of Active Directory administration.
  • Experience with hardware and software installation configuration and repair.
  • Familiarity with networking concepts Wi-Fi management and troubleshooting connectivity issues.
  • Strong problem-solving and analytical abilities.
  • Excellent teamwork and communication skills.
  • Ability to work flexible shifts including nights and weekends in a 24/7 environment.
  • Relevant IT certifications (e.g. CompTIA Microsoft Cisco).
  • Experience with streaming or broadcasting equipment.

BENEFITS:

  • Excellent remuneration package based on experience skills and performance
  • Be part of a dynamic international team with a positive and friendly atmosphere
  • Guidance and tools to reach career potential
  • Paid training
  • Performance bonuses
  • Private health insurance
  • Free gym membership.

Employment Type

Full Time

Company Industry

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