French Social Media in Porto
French Social Media in Porto
Posted on :
19-08-2025
Employer Active
1 Vacancy
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Job Description
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via phone email and live chat.
- Provide accurate valid and comprehensive information to customers.
- Troubleshoot and resolve product or service issues escalating to the appropriate team when necessary.
- Guide customers through product features and functionalities to enhance their experience.
- Collaborate with team members and other departments to provide seamless customer support.
- Identify and communicate recurring customer issues to the product and development teams.
- Stay up-to-date with product knowledge company updates and industry trends to better assist customers.
- Assist in training new team members and sharing best practices within the team.
Qualifications:
- French Fluent
- English B2 level
- Excellent communication skills both written and verbal.
- Strong problem-solving abilities and attention to detail.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and career advancement.
- A supportive and collaborative work environment.
Employment Type
Full Time
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