Service Technician
Service Technician
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Job Description
Our Vision: We aspire to be the trusted partner in every homeowners journey towards a safer more beautiful and energy-efficient living space. With a steadfast commitment to excellence we strive to leave a legacy of transformed homes and delighted families forever woven into the fabric of our communities.
Renewal by Andersen is a High-End Window and Door Replacement Company the Elite Product in the Industry. We offer our customers a signature service experience unlike any other. Because our product is top of the line our customers have high expectations that we must meet or exceed. Our goal is to delight our customers throughout the process and every member of our team should strive to do their best to provide this type of experience for our homeowners.
- Check out this video to see who we are! We Offer:
An Award-Winning Work Environment - Awarded Top 10 Best Place to Work 3yrs in a Row by the Orlando Business Journal and Orlando Sentinel!
Paid Time Off & Six Paid Holidays
Health Dental Vision & Life Insurance
Opportunities for Professional Growth & Advancement
Monthly Vehicle Allowance & Fuel Card for Personal Vehicle if Applicable
Hourly Rate: $18hr - $24hr
Schedule: Tuesday - Friday (Full Time)
Window/Door Installation Service Technicians provide superior field support to Renewal by Andersen Customers. Performing as a member of an installation and/or service team.
Responsibilities:
Service and repair previously installed Renewal by Andersen products
Analyzes customer situations determine corrective action to be taken and verify the action has fixed the situation as efficiently and cost effective as possible
Install window and door replacements
Inventory service stock area of warehouse
Accurately measure dimensions and determine installation processes for windows and doors
Provide installation solutions that match customer expectations
Complete and submit required paperwork
Portray a professional image and provide a high level of customer satisfaction
Requirements:
High School Diploma or Equivalent
At least 2yrs of Construction or Home Improvement Experience
Prior Experience with Servicing and Repairing Previously Installed Windows
Prior Experience with Conducting Technical Measures Required for Installation
Renewal Window Installation Experience is Strongly Preferred
Demonstrated ability to confidently handle confrontation/conflicts using a tactful and diplomatic approach
Ability to maintain perspective under demanding conditions and ability to lift at least 75lbs
Demonstrated interpersonal communication skills; strong listening and empathy skills; organization skills for managing work schedules job priorities and stock levels
**Must be willing to undergo a criminal background check**
**Must be willing to undergo a pre-employment drug screening**
**Must have a valid drivers license and clean driving record**
**This Company Participates in E-Verify**
Our Company Culture is one that strives to provide an exceptional employee experience that leads the way to delighted customers. We encourage our employees to achieve their personal and professional goals. Our continuous success is the result of our inclusive collaborative and positive environment.
Renewal by Andersen careers offers unrivaled opportunity! Our employees bring to life our key core values: integrity alignment achievement balance and commitment. If these values are also important to you we want you on our team!
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Required Experience:
IC
Employment Type
Full Time
