Head Of CRM - iGaming - Cyprus
Head Of CRM - iGaming - Cyprus
Posted on :
18-08-2025
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1 Vacancy
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Job Description
Our client is a high-growth multi-brand organization operating across multiple markets in the world. To take their engagement and retention to the next level they are looking for a Head of CRM. This is a strategic and operational leadership role with a clear focus on data process and team enablement. If youre a results-oriented leader who builds structure drives performance and empowers teams through data this is the role for.
Tasks
- Use data as your north star ensuring all decisions promotions and campaign structures are insight-driven and performance-validated.
- Excel in alignment planning and deployment of complex promotional calendars with hundreds of events across multiple markets.
- Build frameworks and training to enable teams to self-serve act on insights and operate with confidence.
- Manage and develop a high-performing CRM team fostering a culture of ownership collaboration and continuous improvement.
- Streamline CRM workflows define best-in-class processes and introduce scalable automation to reduce friction and increase output quality.
- Align closely with BI and other CRM teams to ensure a synchronized approach to customer engagement.
Requirements
- 5-7 years of CRM experience in iGaming sector with a strong focus on markets and high-volume player databases.
- Advanced understanding of CRM metrics segmentation predictive modeling A/B testing and performance analytics.
- Proven track record of building frameworks that help others act on data independently.
- Demonstrated success in leading teams large geographically spread teams of 20 people developing talent and setting a vision others want to follow.
- Proactive hands-on and accountable with a bias for action and a clear drive for continuous improvement.
- Able to clearly articulate strategies insights and decisions to technical and non-technical audiences alike.
- Experience in process design and scalable CRM operating models.
Benefits
- Health Insurance
- Learning and development opportunities interesting challenging tasks;
- Company fitness corner in the office for employees;
- Opportunity to develop language skills and partial compensation for the cost of language classes;
- Relocation Package and the opportunity to start wrokign remotely and move to Cyprus after the first 2-3 month of employement
- Competitive Salary Quarterly Bonuses
Employment Type
Full Time
Key Skills
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