Director, Qualitative Insights
Director, Qualitative Insights
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$ 100000 - 125000
1 Vacancy
Job Description
Director Insights Qualitative
This role is to be based near one of our offices in New York Oakland or Los Angeles.
About us
We turn customer challenges into growth opportunities.
Material is a global strategy partner to the worlds most recognizable brands and innovative companies. Our people around the globe thrive by helping organizations design and deliver rewarding customer experiences.
We use deep human insights design innovation and data to create experiences powered by modern technology. Our approaches speed engagement and growth for the companies we work with and transform relationships between businesses and the people they serve.
About the Director Qualitative Insights role
As a Director you will be responsible for leading and the successful delivery of multiple research and insights engagements at a time. You will act as a thought partner to our junior to senior-level clients crafting insights and developing actionable and provocative recommendations while maintaining trusted relationships. Unlocking organic growth through ongoing relationships and repeat clients. Liaising with internal Client Partners to support account planning and growth.
Specific research design and delivery responsibilities include - but are not limited to - methodology recommendations and engagement design discussion activity guide development online face to face moderation mentoring and developing others managing internal project members notetaking financial project management developing nearly client ready reports/deliverables (including slides video deliverables microsites) overall account/project management and managing scope critical thinking for roadblock escalation to effectively complete work and offers guidance to others to problem solve these challenges. Collaboration with internal cross-functional teams (e.g. Qual Insight Ops Insight Design Behavioral Sciences Quant practice) in support of executing the highest quality work.
Insights reporting responsibilities include translating data into learnings integrated visual stories and comprehensive narratives that establish impactful and strategic recommendations. This process may or may not include Senior Team/Leader oversight.
Team & client management responsibilities include establishing supporting and building thriving relationships with junior- to senior-level Insights Marketing and other cross-functional client Stakeholders. Mentoring coaching and delegating appropriate work to Associates and Sr. Associates Associate Directors sharing responsibility for their growth development and training roadmaps. You will be mentored by senior leadership and receive on-the-job formal training through Material.
Skills required for success include critical thinking strategic thinking project management and problem identification oriented around solutions and point-of-view. Ability to learn and adapt to cutting edge technologies to drive efficiency. Leadership presence through influence and peer relationships. Issue de-escalation and solutioning when needed.
Qualifications
We are open to alternative modes of education and experience that qualify candidates for the role. Many successful candidates have Bachelors degrees and/or studies in a social science communications or business related field and we welcome different backgrounds of study. Masters degrees are a plus.
Minimum of 7 years of experience in market research with a proven track record of managing multiple end-to-end research projects and developing client relationships.
Prior experience managing and leading others as a people manager is a plus.
Expert of qualitative methodologies including focus groups ethnographies in-depth interviews (IDIs) online communities etc. and broad experience across different types of objectives (JTBD/Needs Segment Illumination Audience Understanding Journey Mapping Product Innovation Positioning etc.) Understanding of quantitative research is a plus. Ability to integrate and seamlessly incorporate Quantitative methods research and insights.
Excellent communication and presentation skills with the ability to convey complex insights to diverse audiences including Senior level stakeholders.
Positively influences organic client account growth and revenue.
Inspires and motivates others. Act as a change leader who brings others along.
Proficiency in market research software and tools and Microsoft/Google Suites.
Proven ability to work collaboratively and lead cross-functional teams and manage relationships with external vendors.
Demonstrated curiosity willingness to learn (learning mindset) openness to sharing receiving asking for and applying feedback.
Adaptability to new methodologies and technologies in the market.
Why work for Material
In addition to fulfilling high-impact work company culture and benefits are integral to determining if a job is a right fit for you. Heres a bit about who we are and highlights around what we offer.
Who We Are & What We Care About
Material is a global company and we work with best-of-class brands worldwide. We also create and launch new brands and products putting innovation and value creation at the center of our practice. Our clients are in the top of their class across industry sectors from technology to retail transportation finance and healthcare.
Material employees join a peer group of exceptionally talented colleagues across the company the country and even the world. We develop capabilities craft and leading-edge market offerings across seven global practices including strategy and insights design data & analytics technology and tracking. Our engagement management team makes it all hum for clients.
We prize inclusion and interconnectedness. We amplify our impact through the people perspectives and expertise we engage in our work. Our commitment to deep human understanding combined with a science & systems approach uniquely equips us to bring a rich frame of reference to our work.
A community focused on learning and making an impact. Material is an outcomes focused company. We create experiences that matter create new value and make a difference in peoples lives.
PayRange:$100000.00 $125000.00
The range shown represents a grouping of relevant ranges currently in use at Material. Actual range for this position may differ depending on location and specific skillset required for the work itself.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without discrimination on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other factors prohibited by law.
Privacy Statement
Material is committed to protectingprivacy in our recruiting processes for all candidates. For more information please refer to our . California-resident applicants should also refer to our California-resident Candidate Privacy Statement.
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Required Experience:
Director
Employment Type
Full-Time
