Building Services Manager

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Facilities Management Level C

Job Title

Building Services Manager

Department

Building Services Managers Housing Student Housing and Community Services

Compensation Range

$7283.75 - $10474.08 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge qualifications and experience for the the normal course employees will be hired transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

August 24 2025

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

Ongoing

At UBC we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research innovation and learning for all faculty staff and students. Our commitment to employment equity helps achieve inclusion and fairness brings rich diversity to UBC as a workplace and creates the necessary conditions for a rewarding career.

Job Description Summary

The Building Services Manager (BSM) is responsible for overseeing provision of interior and exterior building custodial and housekeeping services in assigned areas for Student Housing and Community Services (SHCS) which can include: hotel guest rooms meeting spaces child care centers administrative offices common social/recreational spaces furnished and unfurnished apartments student residence rooms and common facilities and adjacent hard landscape and grounds. The BSM works in a team environment to ensure quality and service standards are met and ensure operational targets are achieved for the department. The BSM is required to be available for after-hours emergency response on a rotating schedule with other BSM s.

Organizational Status

Reports to the Senior Manager Building Services and acts as a member of the Building Services Team. Work collaboratively with the Building Services Managers. Manages a team of Building Services Supervisors Service Workers and Utility Workers. Works collectively with colleagues across Student Housing and Community Services (SHCS) and other UBC Departments.

Work Performed

general custodial and housekeeping requirements in consultation with Residence Life and Administration Child Care Services Food Services and Conferences and Accommodation staff.
daily weekly and monthly schedules and work assignments to ensure labour costs are effectively managed while ensuring standards for service delivery are met. Inspects buildings and grounds to ensure departmental cleanliness and maintenance requirements are being met by the building services team.
that the department s assets are maintained at a high standard; assigns deficiencies to the appropriate personnel for correction. Oversees inspections performed by Building Services Supervisors. Investigates and addresses service concerns as required.
Building Services Supervisors Utility Workers Service Workers and Housekeepers including recruiting training supervising and performance review and management up to and including termination in consultation with SHCS Human Resources personnel.
that employees work in a correct safe manner in accordance with all UBC and WorkSafeBC safety standards practices and procedures.
with campus partners and outside contractors regarding renovations soft preventative and corrective maintenance programs including but not limited to pest control appliance repair landscaping housekeeping equipment carpet cleaning and waste management.
inventory of departmental furnishings supplies chemicals tools linen and equipment. Participates in department and University initiatives committees and programs including but not limited to Return to Work and Attendance Management programs.
procedures are established and followed to maintain the security of all Building Services master keys and/or individual keys used for equipment storage and access to rooms and buildings.
and compiles information on products equipment services productivity work methods etc.; analyzes labor and materials costs; recommends changes policies and/or procedures to improve efficiency or effectiveness of services.
furniture upgrades maintenance repairs or renovation projects to the Senior Manager Building Services and the Director Facilities and Building Services; assists as required with project administration. Establishes an annual budget for area of responsibility. Monitors and controls expenses on labour materials supplies and equipment to meet established budget requirements.
appropriate recording tracking and return or disposal of lost and found articles as per departmental policy.
other tasks as assigned in keeping with the qualifications and requirements of the position.

Consequence of Error/Judgement

Errors in judgment could result in unnecessary expenditures due to over-staffing higher costs for increased repairs or maintenance losses from injury to staff residents or campus guests and could lead to labor relations conflicts. Failure to train and motivate staff could result in lost productivity low morale and poor performance among employees contributing to reduced customer satisfaction and a potential loss of business. Failure to ensure the safekeeping of keys could lead to the loss of University resident or campus visitor property and/or to personal risk to building occupants.

Supervision Received

Works independently under general supervision of the Senior Manager Building Services.

Supervision Given

Responsible for an assigned workforce of 2 to 4 Building Services Supervisors and 20 to 125 Housekeepers Service Workers and Utility Workers. Levels of staffing vary by operational seasons and daily occupancies.

Minimum Qualifications

- Willingness to respect diverse perspectives including perspectives in conflict with ones own
- Demonstrates a commitment to enhancing ones own awareness knowledge and skills related to equity diversity and inclusion

Preferred Qualifications

Undergraduate degree in a relevant completion of a building services management or hotel management program preferred.



Knowledge of WorkSafeBC regulations and correct use of custodial equipment supplies and safe work methods is of four years experience or the equivalent combination of education and experience in hotel or student residence housekeeping service is preferred. Experience in a unionized environment an asset.

Must be tactful diplomatic and have good interpersonal skills. Fluent in both spoken and written English.

Able to effectively plan and delegate complex tasks.

Must be able to manage and lead a large and diverse workforce. Demonstrated supervisory experience preferably in a unionized environment.

Ability to delegate lead motivate coach and train employees.

Able to handle and prioritize multiple tasks.

Proficient computer skills required (Word Excel and Outlook).

A valid British Columbia Driver s license (class 5 is preferred) and a clean driving record required.

Must be bondable.

Satisfactory Criminal Record Check.