Account Service Representative
Account Service Representative
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Job Description
We are looking for an Account Service Representative to join our dynamic team of high-achieving professionals dedicated to delivering an exceptional client experience. This is a full-time hybrid position based in Winnipeg MB with some flexibility for remote work.
We strongly encourage First Nations and Indigenous applicants to self-declare in your cover letter.
The Account Service Representative will:
Managing an assigned block of clients delivering consistent and proactive service
Hosting employee meetings and training sessions for plan administrators (in-person and virtual)
Educating plan members and administrators about their group insurance and retirement benefits
Responding to client inquiries via email phone or meetings with professionalism and care
Acting as a liaison between clients insurance carriers and internal teams
Building strong trusting relationships with new and existing clients
Collecting and processing documentation accurately and on time
Identifying and implementing solutions to maintain a high standard of service
Ensuring service standards are met and tracked regularly
Traveling to client sites including multi-day overnight trips (drivers license and reliable late-model vehicle required)
Supporting additional tasks and projects as needed
To be successful as a Account Service Representative with Life Benefit Solutions you will need:
Experience in group insurance pension/retirement or a related field (preferred not required)
A passion for delivering excellent client service
Strong relationship-building skills and a genuine interest in community engagement
Excellent communication skills both written and verbal
High attention to detail and strong organizational skills
Ability to multitask prioritize and meet deadlines in a fast-paced environment
Effective problem-solving and decision-making capabilities
A self-starter attitude with the ability to work independently and as part of a team
Proficiency in Microsoft Office (Outlook Word Excel PowerPoint)
Whats in It for You:
An opportunity to make a real impact in Indigenous communities across Canada
Involvement in meaningful work supporting Truth and Reconciliation efforts
Ongoing learning and collaboration with a supportive and experienced team
Competitive compensation
Comprehensive employee benefits and retirement programs
A fun flexible and productive work environment
At Life Benefit Solutions and People Corporation we are committed to fostering a respectful inclusive and accessible environment where all employees and clients feel supported and valued. We are proud to build a workforce that reflects the diversity of the communities we serve and to create an environment where everyone has the opportunity to thrive.
Providing an inclusive accessible environment where all employees and clients feel valued respected and supported is something were committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out to.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
