Export Order Managment - Temporary
Export Order Managment - Temporary
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Job Description
At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.
This Position reports to:
EL Customer Operations ManagerYour role and responsibilities
In this role you will have the opportunity to be responsible for providing internal and external customer service including technical support order and payment-related assistance claims management. Each day you will coordinate with relevant functions to ensure complete case ownership. You will also showcase your expertise by increasing customer satisfaction by providing appropriate solutions.
The work model for the role is: #LI-Hybrid
This role is contributing to the Smart Power business in Vignate plant.
You will be mainly accountable for:
Proactively communicatingwith customers and internal functions to guarantee customer satisfaction by providing all relevant information.
Ensuringthe resolution of customer issues (e.g. order technical payment) by coordinating with Sales Operations Supply Chain Management and other internal and/or external teams.
Providingappropriate solutions for customer requests andcoordinatingwith related teams to ensure the complete handling of the requests (e.g. order changes order completion expediting credit management tracking and communication blocks and suspensions etc.).
Qualifications for the role
You have a degree in Business administration administrative education or management engineering.
you are at ease communicating in Frenchand EnglishItalianwill be a plus
Interest/passion in related area would be considered a plus.
Strong communication skills with costumer orientation and focus.
Ability towork under pressureand manage priorities
Benefits
Locally you can count on:
Competitive compensation: Attractive salary packages and performance bonuses.
Corporate welfare: Access to a wide range of services and personal well-being support.
Career development: Structured career paths individual development plans opportunities for internal mobility including international roles technical and managerial training programs mentoring and access to global learning platforms
Flexibility and work-life balance: Flexible working hours hybrid work options and a strong focus on work-life integration.
Employee Support: free services like psychological help wellness coaching and emotional support for employees and their families.
Parental Leave: at least 12 weeks of fully paid leave for primary caregivers and 4 weeks for secondary caregivers promoting DEI values.
Meal allowance: ticket restaurant is provided to support daily lunch expenses.
More about us
ABB Smart Power provides energy distribution solutions for data centers industrial and manufacturing plants critical infrastructure and commercial buildings. The Divisions technical teams work closely with industry partners delivering advanced solutions that support rapid growth energy transition and sustainability objectives. The Divisions portfolio includes industrial circuit breakers
low-voltage systems motor starting applications and safety devices like switches and relays. Its Power Protection unit supports the worlds largest data center companies with advanced energy-efficient UPS solutions. The Divisions ABB Ability Energy Manager provides a scalable easy-to-use platform that helps organizations save energy and reduce CO2 emissions.
We value people from different backgrounds. Could this be your story Apply today or visit to read more about us and learn about the impact of our solutions across the globe.
Employment Type
Full-Time
