Sales Support Order Entry Admin
Sales Support Order Entry Admin
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1 Vacancy
Job Description
The Part-Time Sales Support Order Entry Admin plays a key role in ensuring timely and accurate processing of customer orders
across both Direct-to-Consumer (DTC) and Business-to-Business (B2B) channels. The primary purpose of this position is to enter
orders into our system efficiently and to communicate order details professionally via email or phone. This role is critical in
supporting the order fulfillment process delivering a positive customer experience and maintaining accurate records. The Order
Entry Admin will collaborate closely with the Sales Support Sales Warehouse and Accounting teams to ensure seamless
communication and smooth workflow across departments. The ideal candidate is detail-oriented dependable and understands
the importance of urgency and accuracy in every task.
This role will report to the Sales Support Manager with a schedule of 4 hours per weekday (MondayFriday) at the Fort Worth
corporate location.
Pay: $18/hr
Summary of Essential Job Duties:
Order Processing & Documentation
Accurately enter customer orders into internal order management systems.
Communicate professionally with customers via email and at times by phone regarding order status updates and
inquiries.
Support both DTC and B2B order processes with an understanding of each channels unique requirements.
Collaborate with Sales Support Sales Warehouse and Accounting teams to ensure orders are fulfilled accurately and
on time.
Maintain clear and organized records of customer interactions order changes and status updates.
Identify and escalate order issues or delays as necessary to ensure resolution and customer satisfaction.
Assist with additional administrative or clerical tasks as needed.
Other duties as assigned
No more than 27 hours per week
Skills/Qualifications: To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
Prior experience in data entry administrative support or order processing.
Strong attention to detail and commitment to accuracy. Ability to work with a sense of urgency while maintaining high-quality standards and ability to consistently meet deadlines. Clear and professional verbal and written communication skills. Proficiency with email spreadsheets and order entry or inventory software. Dependable self-motivated and able to work independently with minimal supervision. Ability to manage multiple tasks simultaneously in a fast-paced environment. Problem-solving skills and a customer-first attitude. Proficiency in Microsoft Office Suite (Excel Word Outlook PowerPoint). Experience with data entry and maintaining accurate records. Strong focus to deliver excellent Customer Service Ability to work collaboratively across teams and resolve conflicts effectively. Strong time management and multitasking skills Education Certificates Licenses Registrations: High school diploma or equivalent required. 1 years of experience in a sales support role preferred. Experience with D2C and B2B sales along with experience working in a customer-facing environment is a plus.
Additional Information :
All your information will be kept confidential according to EEOC guidelines.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
